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CURSOR Service Distribution

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  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.
Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

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  • Requirements from all areas of data management. Service packages or individually agreed projects like:
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  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.
Information about service and support, so feel free to contact us with your project!
 

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Support

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  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

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Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

  
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

  

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Latest versionsfixlist
14.10.xC10 FixList
12.10.xC16.X5 FixList
11.70.xC9.XB FixList
11.50.xC9.X2 FixList
11.10.xC3.W5 FixList
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Informix - Problem description

Problem IC57497 Status: Closed

AN UPDATABLE SECONDARY SERVER WILL CRASH IN CDRSTREAMBM_ALLOC() WHEN
EXECUTING A DML ON A TABLE WITH A LARGE NUMBER OF ROWS

product:
IBM IDS ENTRP E / 5724L2304 / B15 - IDS 11.50
Problem description:
An updatable secondary server in a HDR pair will crash on a DML 
statement (insert/delete/update) on a table that has a large 
number of rows (e.g. 140+ columns) with the following stack 
trace: 
0x0000000000f24f97 (oninit) afstack 
0x0000000000f2a72c (oninit) mt_ex_throw_sig 
0x0000000000eebee8 (oninit) afsig_handler 
0x00000032ee90c4f0 (Linux) <signal frame> 
0x0000000000ce5894 (oninit) cdrstreambm_alloc 
0x0000000000ce6054 (oninit) cdrstreambm_setnumbits 
0x0000000000e19982 (oninit) proxyWriteSyncDML 
0x000000000095dcee (oninit) excommand 
0x000000000083eaf0 (oninit) sq_execute 
0x00000000008f4c06 (oninit) sqmain 
0x0000000000f9de13 (oninit) spawn_thread 
0x0000000000efc5cb (oninit) startup 
On some platforms (e.g. Linux 32bit), the stack trace may also 
show as follows: 
0x08ad4af1 (oninit)afstack 
0x08ad8b10 (oninit)mt_ex_throw_sig 
0x08aa3f0e (oninit)afsig_handler 
0x0098f440 <>__kernel_rt_sigreturn 
0x088af5af (oninit)cdrstreambm_setnumbits 
0x089d8e49 (oninit)proxyWriteSyncDML 
0x08527c35 (oninit)excommand 
0x0841c327 (oninit)sq_execute 
0x084c6b77 (oninit)sqmain 
0x08b49cbe (oninit)spawn_thread 
0x08aaf9df (oninit)startup 
0x00000000 (*nosymtab*)
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* IDS 11.50.xC1 HDR users                                      * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* The secondary server crashed in cdrstreambm_alloc() while    * 
* doing an insert into a table with large number of columns.   * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to IDS 11.50.xC5 and above.                          * 
****************************************************************
Local Fix:
Workaround is to make the table smaller which is not acceptable 
in most cases.
Solution
Problem was first fixed in 11.50.xC3
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :

04.08.2008
11.09.2009
11.09.2009
Problem solved at the following versions (IBM BugInfos)
11.50.xC3,
11.50.xC5
Problem solved according to the fixlist(s) of the following version(s)
11.50.xC2 FixList