suche 36x36
  • CURSOR Service Distribution
           
     

    CURSOR Service Distribution

    24x7 Always Up

    pfeil
  • Logistics and transportation
           
     

    Logistics and transportation

    24x7 Always Up

    pfeil
  • Industrial environments
           
     

    Industrial environments

    24x7 Always Up

    pfeil
  • Trade and commerce
           
     

    Trade and commerce

    24x7 Always Up

    pfeil
  • Online shopping
           
     

    Online shopping

    24x7 Always Up

    pfeil
  • We care about your databases
           
     

    We care about your databases

    24x7 Always Up

    pfeil
 

Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

  Service
  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

esa bp werden blue 1000x100

 
 
 
 

CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

esa bp werden blue 1000x100

esa bp werden blue 1000x100

 

 

  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
Latest versionsfixlist
11.1.0.7 FixList
10.5.0.9 FixList
10.1.0.6 FixList
9.8.0.5 FixList
9.7.0.11 FixList
9.5.0.10 FixList
9.1.0.12 FixList
Have problems? - contact us.
Register for free anmeldung-x26
Contact form kontakt-x26

DB2 - Problem description

Problem IC67356 Status: Closed

IN DB2 V9.7 ON WINDOWS PLATFORM AFTER INSTANCE RECYCLE DB2START MESSAGE IN
THE DB2DIAG.LOG DOES NOT PROVIDE MEMORY INFORMATION

product:
DB2 FOR LUW / DB2FORLUW / 970 - DB2
Problem description:
In DB2 v9.7 on windows platform after instance recycle db2start 
message in the db2diag.log does not provide any memory 
information 
 
We get the following message after instance recycle 
 
2010-01-12-20.22.29.062000+330 I1283H1555         LEVEL: Event 
 
PID     : 4500                 TID  : 3580        PROC : 
db2start.exe 
INSTANCE: DB2_01               NODE : 000 
 
EDUID   : 3580 
 
FUNCTION: DB2 UDB, base sys utilities, sqleStartStopSingleNode, 
 
probe:1130 
 
DATA #1 : String, 41 bytes 
 
C:\PROGRA~1\IBM\SQLLIB~1\bin\DB2STAR2.EXE 
 
DATA #2 : Hexdump, 256 bytes 
 
0x00127634 : 433A 5C50 524F 4752 417E 315C 4942 4D5C 
C:\PROGRA~1\IBM\ 
0x00127644 : 5351 4C4C 4942 7E31 5C62 696E 5C44 4232 
SQLLIB~1\bin\DB2 
0x00127654 : 5354 4152 322E 4558 4500 4E4F 4D53 4700 
STAR2.EXE.NOMSG. 
 
On Unix platform we get the following message 
 
2010-01-12-09.12.42.406922-360 E144589A1213       LEVEL: Event 
 
PID     : 884762               TID  : 1           PROC : 
db2star2 
INSTANCE: ihubv97              NODE : 000 
 
EDUID   : 1 
 
FUNCTION: DB2 UDB, base sys utilities, DB2StartMain, probe:911 
 
MESSAGE : ADM7513W  Database manager has started. 
 
START   : DB2 DBM 
 
DATA #1 : Build Level, 152 bytes 
 
Instance "ihubv97" uses "64" bits and DB2 code release 
"SQL09071" 
with level identifier "08020107". 
 
Informational tokens are "DB2 v9.7.0.1", "s090607", "AIX6497", 
Fix Pack 
"1". 
 
DATA #2 : System Info, 224 bytes 
 
System: AIX AIXHUB6 3 5 0007E4DED700 
 
CPU: total:4 online:4 Threading degree per core:2 
 
Physical Memory(MB): total:3920 free:837 
 
Virtual  Memory(MB): total:8016 free:4105 
 
Swap     Memory(MB): total:4096 free:3268 
 
Kernel   Params: msgMaxMessageSize:4194304 
msgMaxQueueSize:4194304 
                 shmMax:68719476736 shmMin:1 shmIDs:131072 
 
                 shmSegments:68719476736 semIDs:131072 
semNumPerID:65535 
2010-01-12-09.12.41.395269-360 I144184A404        LEVEL: Info 
 
 
- As seen there is no memory related information on windows 
platform.
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* DB2 V9.7 Windows OS                                          * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* In DB2 v9.7 on windows platform after instance recycle       * 
* db2start                                                     * 
* message in the db2diag.log does not provide any memory       * 
*                                                              * 
* information                                                  * 
*                                                              * 
*                                                              * 
*                                                              * 
* We get the following message after instance recycle          * 
*                                                              * 
*                                                              * 
*                                                              * 
* 2010-01-12-20.22.29.062000+330 I1283H1555        LEVEL:      * 
* Event                                                        * 
*                                                              * 
*                                                              * 
* PID    : 4500                TID  : 3580        PROC :       * 
*                                                              * 
* db2start.exe                                                 * 
*                                                              * 
* INSTANCE: DB2_01              NODE : 000                     * 
*                                                              * 
*                                                              * 
*                                                              * 
* EDUID  : 3580                                                * 
*                                                              * 
*                                                              * 
*                                                              * 
* FUNCTION: DB2 UDB, base sys utilities,                       * 
* sqleStartStopSingleNode,                                     * 
*                                                              * 
*                                                              * 
* probe:1130                                                   * 
*                                                              * 
*                                                              * 
*                                                              * 
* DATA #1 : String, 41 bytes                                   * 
*                                                              * 
*                                                              * 
*                                                              * 
* C:\PROGRA~1\IBM\SQLLIB~1\bin\DB2STAR2.EXE                    * 
*                                                              * 
*                                                              * 
*                                                              * 
* DATA #2 : Hexdump, 256 bytes                                 * 
*                                                              * 
*                                                              * 
*                                                              * 
* 0x00127634 : 433A 5C50 524F 4752 417E 315C 4942 4D5C         * 
*                                                              * 
* C:\PROGRA~1\IBM\                                             * 
*                                                              * 
* 0x00127644 : 5351 4C4C 4942 7E31 5C62 696E 5C44 4232         * 
*                                                              * 
* SQLLIB~1\bin\DB2                                             * 
*                                                              * 
* 0x00127654 : 5354 4152 322E 4558 4500 4E4F 4D53 4700         * 
*                                                              * 
* STAR2.EXE.NOMSG.                                             * 
*                                                              * 
*                                                              * 
*                                                              * 
* On Unix platform we get the following message                * 
*                                                              * 
*                                                              * 
*                                                              * 
* 2010-01-12-09.12.42.406922-360 E144589A1213      LEVEL:      * 
* Event                                                        * 
*                                                              * 
*                                                              * 
* PID    : 884762              TID  : 1          PROC :        * 
* db2star2                                                     * 
*                                                              * 
* INSTANCE: ihubv97              NODE : 000                    * 
*                                                              * 
*                                                              * 
*                                                              * 
* EDUID  : 1                                                   * 
*                                                              * 
*                                                              * 
*                                                              * 
* FUNCTION: DB2 UDB, base sys utilities, DB2StartMain,         * 
* probe:911                                                    * 
*                                                              * 
*                                                              * 
* MESSAGE : ADM7513W  Database manager has started.            * 
*                                                              * 
*                                                              * 
*                                                              * 
* START  : DB2 DBM                                             * 
*                                                              * 
*                                                              * 
*                                                              * 
* DATA #1 : Build Level, 152 bytes                             * 
*                                                              * 
*                                                              * 
*                                                              * 
* Instance "ihubv97" uses "64" bits and DB2 code release       * 
*                                                              * 
* "SQL09071"                                                   * 
*                                                              * 
* with level identifier "08020107".                            * 
*                                                              * 
*                                                              * 
*                                                              * 
* Informational tokens are "DB2 v9.7.0.1", "s090607",          * 
* "AIX6497",                                                   * 
* Fix Pack                                                     * 
*                                                              * 
* "1".                                                         * 
*                                                              * 
*                                                              * 
*                                                              * 
* DATA #2 : System Info, 224 bytes                             * 
*                                                              * 
*                                                              * 
*                                                              * 
* System: AIX AIXHUB6 3 5 0007E4DED700                         * 
*                                                              * 
*                                                              * 
*                                                              * 
* CPU: total:4 online:4 Threading degree per core:2            * 
*                                                              * 
*                                                              * 
*                                                              * 
* Physical Memory(MB): total:3920 free:837                     * 
*                                                              * 
*                                                              * 
*                                                              * 
* Virtual  Memory(MB): total:8016 free:4105                    * 
*                                                              * 
*                                                              * 
*                                                              * 
* Swap    Memory(MB): total:4096 free:3268                     * 
*                                                              * 
*                                                              * 
*                                                              * 
* Kernel  Params: msgMaxMessageSize:4194304                    * 
*                                                              * 
* msgMaxQueueSize:4194304                                      * 
*                                                              * 
*                 shmMax:68719476736 shmMin:1 shmIDs:131072    * 
*                                                              * 
*                                                              * 
*                                                              * 
*                 shmSegments:68719476736 semIDs:131072        * 
*                                                              * 
* semNumPerID:65535                                            * 
*                                                              * 
* 2010-01-12-09.12.41.395269-360 I144184A404        LEVEL:     * 
* Info                                                         * 
*                                                              * 
*                                                              * 
*                                                              * 
*                                                              * 
* - As seen there is no memory related information on windows  * 
*                                                              * 
* platform.                                                    * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to V9.7 FP5                                          * 
****************************************************************
Local Fix:
available fix packs:
DB2 Version 9.7 Fix Pack 5 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows

Solution
First fixed in V9.7 FP5
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
22.03.2010
10.12.2011
10.12.2011
Problem solved at the following versions (IBM BugInfos)
9.7.FP5
Problem solved according to the fixlist(s) of the following version(s)
9.7.0.5 FixList