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CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

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  • Integrate IBM software into your solution!

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  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

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in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

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  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
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DB2 - Problem description

Problem IC70951 Status: Closed

SQL0901N WHEN RUNNING PSM/XML QUERIES IN DPF

product:
DB2 FOR LUW / DB2FORLUW / 970 - DB2
Problem description:
The following error can be encountered in PSM/XML queries when 
running in DPF.  This is because when we are RPC'ing references 
between nodes we end up reading from section temp when we should 
be reading from PSM temp. 
 
SQL0901N  The SQL statement failed because of a non-severe 
system error. 
Subsequent SQL statements can be processed.  (Reason "Expected 
TEMP TCB".) 
SQLSTATE=58004 
 
Db2diag.log 
 
2010-08-16-18.06.31.613565-420 I1710E1479          LEVEL: Severe 
PID    : 12434                TID  : 47588719978816PROC : 
db2sysc 0 
INSTANCE: apaniag              NODE : 000          DB  : XMLDB 
APPHDL  : 0-51                APPID: *N0.apaniag.100817010442 
AUTHID  : APANIAG 
EDUID  : 64                  EDUNAME: db2agntp (XMLDB) 0 
FUNCTION: DB2 UDB, data management, sqldFixExistingTCB, 
probe:8061 
MESSAGE : ZRC=0x82040001=-2113667071=SQLD_NONSEVERE_PRGERR 
          "non-severe dms programming error" 
          DIA8532C An internal processing error has occurred. 
DATA #1 : String, 17 bytes 
Expected TEMP TCB 
DATA #2 : String, 18 bytes 
sqldFixExistingTCB 
CALLSTCK: 
  [0] 0x00002B4805882F98 pdLog + 0x18C 
  [1] 0x00002B4809683D29 sqlzSetAndLog901 + 0x395 
  [2] 0x00002B4805FFE76D 
_Z18sqldFixExistingTCBP8sqeAgentP16sqeLocalDatabaseP9SQLP_LSN8ii 
iiPP8SQLD_TCB 
+ 0x5E9 
  [3] 0x00002B4809A9D558 
_Z23xmlsFixXDATempTCBForRPCP11XMLSTORE_CBtt + 0x6E 
  [4] 0x00002B48083A84AB 
_Z24xmlrnFixXDATempTCBForRPCP11XMLSTORE_CBP17xmlDataDescriptor + 
0x995 
  [5] 0x00002B480839D792 
_Z21sqlrk_RPCRecvFetchXDMP8sqlrr_cbjR16SqlrkXmlRpcReply + 0x760 
  [6] 0x00002B480839E7E4 
_Z16sqlrk_xml_routerP8sqlrr_cbR16SqlrkXmlRpcReplyP16sqlkdRqstRpl 
yFmtP15SQLR_RPCMESSAGEb 
+ 0x29C 
  [7] 0x00002B48082238D3 _Z16sqlrr_rpc_routerP8sqlrr_cb + 0x14D7 
  [8] 0x00002B4808221840 
_Z21sqlrr_subagent_routerP8sqeAgentP12SQLE_DB2RA_T + 0x1BBA 
  [9] 0x00002B4806175272 _Z20sqleSubRequestRouterP8sqeAgentPjS1_ 
+ 0xAEC 
 
Example procedure: 
 
CREATE procedure xmlproc() 
SPECIFIC xmlproc 
LANGUAGE SQL 
MODIFIES SQL DATA 
begin 
  DECLARE SQLSTATE CHAR(5); 
  declare stmt_txt varchar(1024); 
  declare myres xml; 
  declare v1 xml; 
  declare stmt STATEMENT; 
  declare cur1 CURSOR FOR stmt; 
 
  set stmt_txt = 'xquery for $i in 
db2-fn:xmlcolumn("BOOKSTORE.AUTHORDETAILS")/authors/author/addr 
order by $i/city return <myinfo>{$i/city}</myinfo>'; 
  PREPARE stmt FROM stmt_txt; 
  OPEN cur1; 
 
  FETCH cur1 INTO myres; 
  WHILE (SQLSTATE = '00000') DO 
    SET v1 = XMLCONCAT(v1, myres); 
    FETCH cur1 INTO myres; 
  END WHILE; 
  CLOSE cur1; 
 
  INSERT INTO t4  VALUES(1, XMLSERIALIZE(v1 as varchar(1000))); 
end%
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* DB2 LUW ALL                                                  * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* Refer to Error Description in APAR information tag.          * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to v97 FP4 or newer release.                         * 
****************************************************************
Local Fix:
available fix packs:
DB2 Version 9.7 Fix Pack 4 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 5 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows

Solution
Fix delivered in v97 FP4.
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
03.09.2010
28.04.2011
28.04.2011
Problem solved at the following versions (IBM BugInfos)
9.7.FP4
Problem solved according to the fixlist(s) of the following version(s)
9.7.0.4 FixList