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DB2 - Problem description

Problem IC76571 Status: Closed

TRAP IN SQLBINSERTVERSIONENTRY DURING A LOAD.

product:
DB2 FOR LUW / DB2FORLUW / 910 - DB2
Problem description:
During a data load the instance crashed in 
sqlbInsertVersionEntry.  The crash starts in with a sql0956 
error and a message in the db2diag.log shown below. 
 
2011-04-27-08.40.23.989703-180 I5415490A497       LEVEL: Error 
PID     : 8282808              TID  : 1           PROC : 
db2lfrm0 99 
INSTANCE: instprod             NODE : 099 
APPHDL  : 1-1979               APPID: 
10.11.12.13.12345.110427114015 
AUTHID  : USER 
FUNCTION: DB2 UDB, buffer pool services, sqlbAllocateBuckets, 
probe:10 
MESSAGE : ZRC=0x8B0F0002=-1961951230=SQLO_NOMEM_DBH 
          "No memory available in 'Database Heap'" 
          DIA8302C No memory available in the database heap. 
 
 
Also the stack should look very similar to the following: 
 
0x0900000005CA2258 
sqlbInsertVersionEntry__FP16sqlbVersionEntryPP16sqlbVersionEntry 
T1 
+ 0x1C 
0x0900000005CA1FC0 
sqlbCreateVersionEntry__FP16sqlbVersionTableP11SQLB_OBJECTUlbP12 
SQLB_GLOBALS 
+ 0x5E8 
0x090000000586FE7C 
sqluCreateShadowObjectDescriptor__FP20sqle_agent_privatecbP16SQL 
B_OBJECT_DESCP8SQLP_LSNT3UsP12SQLB_GLOBALSUibT7 
+ 0x220 
0x09000000058B06F8 
@72@squRebuildIndexes__FP8sqlulacbP8sqlucacbP18SQU_EDU_ESSENTIAL 
SUcP19sqlu_sort_func_list 
+ 0x2D8 
0x09000000063E7058 
squBuildIndexes__FP8sqlulacbP8sqlucacbP18SQU_EDU_ESSENTIALSiUcP1 
9sqlu_sort_func_list 
+ 0x105C 
0x0900000005F55CEC sqluldat__FPUcUi + 0x1438 
0x090000000597AB80 
sqloCreateEDU__FPFPcUi_vPcUlP13SQLO_EDU_INFOPi + 0x270 
0x090000000597912C sqloSpawnEDU + 0x234 
0x0900000006479BAC 
@72@sqlulInitOneEDU__FP8sqlucacbP11SqluEduInfoP12SQLU_EDU_ARGPUc 
P13SQLO_EDU_INFOUiPFPcUi_vi 
+ 0x138 
0x09000000064798DC 
@72@sqlulInitNFormatters__FP8sqlucacbP11SqluEduInfoP12SQLU_EDU_A 
RGP13SQLO_EDU_INFOPUi 
+ 0x110 
0x09000000064614DC @72@sqlulCreateQAndEDU__FP8sqlucacbP8sqluvlcb 
+ 0x2A4 
0x090000000645BFB4 
sqluvload__FPUcT1P8SQLP_LSNP7sqlubmhPP15sqlu_media_listT5UcP26sq 
luCLoadRequestDescriptorP8sqluvlcbPi 
+ 0x1DD4 
0x090000000642E988 
@72@call_sqluvload__FP20sqle_agent_privatecbP12SQLB_GLOBALSP26sq 
luCLoadRequestDescriptorP20sqlu_loadapi_load_cbiT5PiT7 
+ 0xA78 
0x09000000065CDB30 
sqluLoadPartition__FP20sqle_agent_privatecbP26sqluCLoadRequestDe 
scriptoriN23PiT6 
+ 0x788 
0x090000000633DA10 iRun__18sqlusCLoadSubAgentFv + 0x244 
0x0900000004E90FF4 
sqlusSubAgentRouter__FP20sqle_agent_privatecbi + 0x638 
0x0900000004E8AAE0 sqleSubRequestRouter__FP13sqle_agent_cbPUiT2 
+ 0x6CC 
0x090000000509E678 sqleProcessSubRequest__FP13sqle_agent_cb + 
0x220 
0x0900000005456EBC sqleRunAgent__FPcUi + 0x490 
0x090000000597AB80 
sqloCreateEDU__FPFPcUi_vPcUlP13SQLO_EDU_INFOPi + 0x270 
0x09000000059792D0 @49@sqloRunGDS__Fv + 0xDC 
0x090000000597B9AC sqloInitEDUServices + 0x178 
0x09000000057F0374 
@49@sqloSystemControllerMain__FCUiPFv_iPFi_vPPvCPi + 0x72C 
0x090000000593139C sqloRunInstance + 0xA8 
0x00000001000029F8 DB2main + 0x930 
0x0000000100003D50 main + 0x10
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* Users that are running the load utility and receive an       * 
* sql0956 error.                                               * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* During a data load the instance crashed in                   * 
* sqlbInsertVersionEntry.  The crash starts in with a sql0956  * 
* error and a message in the db2diag.log shown below.          * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 LUW version 9.1 fp11.                         * 
****************************************************************
Local Fix:
available fix packs:
DB2 Version 9.1 Fix Pack 11  for Linux, UNIX and Windows
DB2 Version 9.1 Fix Pack 12  for Linux, UNIX and Windows

Solution
This APAR is first fixed in version 9.1 fp11.
Workaround
not known / see Local fix
BUG-Tracking
forerunner  : APAR is sysrouted TO one or more of the following: IC77185 IC77186 
follow-up : 
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
23.05.2011
05.01.2012
05.01.2012
Problem solved at the following versions (IBM BugInfos)
9.1.FP11
Problem solved according to the fixlist(s) of the following version(s)
9.1.0.11 FixList