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CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

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Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

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  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

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CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

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    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
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DB2 - Problem description

Problem IC78086 Status: Closed

THE MODIFICATION LEVEL OF THE PRODUCT IDENTIFIER IN DB2 LUW 9.1.11 IS
CHARACTER "B".

product:
DB2 FOR LUW / DB2FORLUW / 910 - DB2
Problem description:
The modification level of the product identifier in DB2 LUW 
9.1.11 is character 'B' to indicate fixpack value 11. Product 
identifier for v9.1.11 is SQL0901B. 
 
DB2 Connect Users: DB2 zOS APAR PM35785  should be 
installed on their z/OS systems to display v9.1.11 fixpack value 
'B'.  Without APAR PM35785, 
zOS server will display SQL09019 instead of SQL0901B. 
 
DB2 LUW remote client and server combination, those can not 
handle Alpha Modification level, will still display '9'  to 
indicate fixpack for v9.1.11 server or client. 
 
DB2 LUW Client   v9.1.11 Server   Server's product id 
                                                 display on 
client/driver 
 
9.7.5 or below   SQL0901B              SQL09019 
9.5.8 or below   SQL0901B              SQL09019 
9.1.10or below   SQL0901B              SQL09019 
 
 
v9.1.11client Productid Server Product version    Client's 
Product 
 
   identifier display on server 
 
 
SQL0901B    9.7.5   or below                      SQL09019 
SQL0901B    9.5.8   or below                      SQL09019 
SQL0901B    9.1.10 or below                       SQL09019 
 
 
See the following link for Product identifier Architecture. 
1. What's new for V9.1 FP1: Modification level of product 
identifier can contain alphanumeric characters 
http://publib.boulder.ibm.com/infocenter/db2luw/v9/topic/com.ibm 
.db2.udb.rn.doc/doc/c0024951.htm 
 
 
2. Version 9 incompatibilities with previous releases and 
changed behaviors 
Modification level of product identifier can contain 
alphanumeric characters 
http://publib.boulder.ibm.com/infocenter/db2luw/v9/topic/com.ibm 
.db2.udb.admin.doc/doc/c0022778.htm 
 
 
3:DB2 Connect Version 9.1 fix packs summary 
http://publib.boulder.ibm.com/infocenter/db2luw/v9/topic/com.ibm 
.db2.udb.rn.doc/doc/c0025089.htm
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* All                                                          * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* The modification level of the product identifier in DB2 LUW  * 
* 9.1.11 is character "B" to indicate fixpack value 11.        * 
*                                                              * 
* Note for DB2 Connect Users:DB2 zOS APAR PM35785 must be      * 
* installed on their z/OS systems first, before upgrading      * 
* DB2Connect client/driver on  db2_v91fp11.                    * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* The modification level of the product identifier in DB2 LUW  * 
* 9.1.11 is character "B" to indicate fixpack value 11.        * 
*                                                              * 
* Note for DB2 Connect Users:DB2 zOS APAR PM35785 must be      * 
* installed on their z/OS systems first, before upgrading      * 
* DB2Connect client/driver on  db2_v91fp11.                    * 
****************************************************************
Local Fix:
available fix packs:
DB2 Version 9.1 Fix Pack 11  for Linux, UNIX and Windows
DB2 Version 9.1 Fix Pack 12  for Linux, UNIX and Windows

Solution
The modification level of the product identifier in DB2 LUW 
9.1.11 is character "B" to indicate fixpack value 11. 
 
Note for DB2 Connect Users:DB2 zOS APAR PM35785 must be 
installed on their z/OS systems first, before upgrading 
DB2Connect client/driver on  db2_v91fp11.
Workaround
not known / see Local fix
BUG-Tracking
forerunner  : APAR is sysrouted TO one or more of the following: IC78892 IC78893 
follow-up : 
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
11.08.2011
08.12.2011
08.12.2011
Problem solved at the following versions (IBM BugInfos)
9.1.11
Problem solved according to the fixlist(s) of the following version(s)
9.1.0.11 FixList