suche 36x36
  • CURSOR Service Distribution
           
     

    CURSOR Service Distribution

    24x7 Always Up

    pfeil
  • Logistics and transportation
           
     

    Logistics and transportation

    24x7 Always Up

    pfeil
  • Industrial environments
           
     

    Industrial environments

    24x7 Always Up

    pfeil
  • Trade and commerce
           
     

    Trade and commerce

    24x7 Always Up

    pfeil
  • Online shopping
           
     

    Online shopping

    24x7 Always Up

    pfeil
  • We care about your databases
           
     

    We care about your databases

    24x7 Always Up

    pfeil
 

Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

  Service
  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

esa bp werden blue 1000x100

 
 
 
 

CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

esa bp werden blue 1000x100

esa bp werden blue 1000x100

 

 

  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
Latest versionsfixlist
11.1.0.7 FixList
10.5.0.9 FixList
10.1.0.6 FixList
9.8.0.5 FixList
9.7.0.11 FixList
9.5.0.10 FixList
9.1.0.12 FixList
Have problems? - contact us.
Register for free anmeldung-x26
Contact form kontakt-x26

DB2 - Problem description

Problem IC78236 Status: Closed

DB MARKED BAD IF BACKUP ENCOUNTERS BAD LOB ALLOCATION PAGE ON SMS
TABLESPACE

product:
DB2 FOR LUW / DB2FORLUW / 970 - DB2
Problem description:
When DB2 hits a bad LOB allocation page on a SMS tablespace 
during backup, the current action is to mark the database bad. 
This APAR improves resiliency such that DB2 will no longer mark 
the database bad, but instead abort the backup and return a 
SQL1656C error. Other, non-backup accesses to this bad LOB 
object will still likely mark the database bad. As a result, 
repairing the bad LOB allocation data should still be a 
priority. 
 
When a bad LOB allocation page on an SMS tablespace is hit, the 
db2diag.log shows the error below from function 
sqldxDirectReadAllocMap. If the APPHDL of the error message 
matches that of a backup message (an example of which is also 
given below), the bad LOB allocation page was hit by backup. 
 
 
 
2011-07-24-10.25.49.338904-300 E980332A458        LEVEL: Info 
PID     : 836098               TID  : 21626       PROC : db2sysc 
136 
INSTANCE: db2sampl             NODE : 136         DB   : 
CRD_PROD 
APPHDL  : 136-31580            APPID: 
*N136.db2sampl.110724205334 
AUTHID  : DB2SAMPL 
EDUID   : 21626                EDUNAME: db2agent (CRD_PROD) 136 
FUNCTION: DB2 UDB, database utilities, sqlubSetupJobControl, 
probe:1601 
MESSAGE : Starting an online db backup. 
 
 
2011-07-24-10.51.36.308283-300 I998432A1392       LEVEL: Severe 
(Origin) 
PID     : 836098               TID  : 19205       PROC : db2sysc 
136 
INSTANCE: db2sampl             NODE : 136         DB   : 
CRD_PROD 
APPHDL  : 136-31580            APPID: 
*N136.db2sampl.110724205334 
AUTHID  : DB2SAMPL 
EDUID   : 19205                EDUNAME: db2bm.21626.0 (CRD_PROD) 
136 
FUNCTION: DB2 UDB, lob manager, sqldxDirectReadAllocMap, 
probe:889 
DATA #1 : Buddy Segment Address, PD_TYPE_BSEG_ADDR, 4 bytes 
0 
DATA #2 : Hex integer, 1 bytes 
0x00 
CALLSTCK: 
  [0] 0x090000000780FEA4 pdLog + 0xD0 
  [1] 0x0900000005CEFBE0 
sqldx_dumpBadPage__FP9SQLDX_LWAP17SQLDX_CACHE_ENTRYUiiT4CUle + 
0xA90 
  [2] 0x0900000005CEF074 
sqldx_dumpBadPage__FP9SQLDX_LWAP17SQLDX_CACHE_ENTRYUiiT4CUle@glu 
e14B8 
+ 0xE0 
  [3] 0x09000000032EC740 
sqldxDirectReadAllocMap__FP9SQLDX_LWAP17SQLDX_CACHE_ENTRYUiT3PiP 
Us 
+ 0xEC 
  [4] 0x09000000078F9ED4 
sqldxReadAllocMap__FP9SQLDX_LWAP17SQLDX_CACHE_ENTRYUiT3PiPUs + 
0x64 
  [5] 0x090000000442F624 
sqldxLobScan__FP9SQLDX_LWAP14SQLDX_LBA_INFOP17SQLDX_CACHE_ENTRYT 
3UsUlP9SQLP_LSN8bPlPUi 
+ 0x488 
  [6] 0x0900000004487318 
sqldxReadLobFileForBackup__FP8sqeAgentP8SQLD_TCBlPUiPlP9SQLP_LSN 
8Ul 
+ 0x4F0 
  [7] 0x0900000004485060 
sqlubReadLOB__FP14SQLU_BUFMAN_CBP8SQLD_TCB + 0x158 
  [8] 0x09000000044823E8 sqlubReadSMS__FP14SQLU_BUFMAN_CB + 
0x26C 
  [9] 0x09000000044802D0 sqlubBMCont__FP14SQLU_BUFMAN_CB + 0xB30
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* All                                                          * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* DB2 would mark database bad when backing up bad LOB          * 
* allocation data on a SMS tablespace. This APAR will make DB2 * 
* return a SQL1656C instead.                                   * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 V9.7 Fix Pack 6.                              * 
****************************************************************
Local Fix:
N/A
available fix packs:
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows

Solution
This problem was first fixed in DB2 V9.7 Fix Pack 6.
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
19.08.2011
12.06.2012
12.06.2012
Problem solved at the following versions (IBM BugInfos)
9.7.FP6
Problem solved according to the fixlist(s) of the following version(s)
9.7.0.6 FixList