suche 36x36
  • CURSOR Service Distribution
           
     

    CURSOR Service Distribution

    24x7 Always Up

    pfeil
  • Logistics and transportation
           
     

    Logistics and transportation

    24x7 Always Up

    pfeil
  • Industrial environments
           
     

    Industrial environments

    24x7 Always Up

    pfeil
  • Trade and commerce
           
     

    Trade and commerce

    24x7 Always Up

    pfeil
  • Online shopping
           
     

    Online shopping

    24x7 Always Up

    pfeil
  • We care about your databases
           
     

    We care about your databases

    24x7 Always Up

    pfeil
 

Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

  Service
  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

esa bp werden blue 1000x100

 
 
 
 

CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

esa bp werden blue 1000x100

esa bp werden blue 1000x100

 

 

  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
Latest versionsfixlist
11.1.0.7 FixList
10.5.0.9 FixList
10.1.0.6 FixList
9.8.0.5 FixList
9.7.0.11 FixList
9.5.0.10 FixList
9.1.0.12 FixList
Have problems? - contact us.
Register for free anmeldung-x26
Contact form kontakt-x26

DB2 - Problem description

Problem IC82748 Status: Closed

LOAD RESTART SHOULD NOT BE ALLOWED ON AN XML LOAD THAT FAILED OR WAS
INTERRUPTED IN BUILD PHASE

product:
DB2 FOR LUW / DB2FORLUW / 980 - DB2
Problem description:
If a LOAD operation into a table with XML column was interrupted 
(or failed for any reason) while the load was in BUILD phase, 
LOAD RESTART should not be allowed to continue the load 
operation; we must do LOAD TERMINATE to abort the load and then 
retry the original LOAD INSERT or LOAD REPLACE.  Currently, we 
incorrectly allow LOAD RESTART in some cases, and subsequent 
operations on the table might encounter index error - SQLI_NOKEY 
"Key not found within node".  You might see similar messages to 
the following in db2diag.log: 
 
 
2012-02-17-13.31.39.158682-300 I9063911E542          LEVEL: 
Severe 
PID    : 472                  TID : 47264743549248  PROC : 
db2sysc 1 
INSTANCE: svtdbm2              NODE : 001            DB  : 
ABSINTHE 
APPHDL  : 0-1769              APPID: 
9.26.98.0.58882.120217185546 
AUTHID  : SVTDBM2              HOSTNAME: vmsvtlnx64x09 
EDUID  : 1663                EDUNAME: db2agntp (ABSINTHE) 1 
FUNCTION: DB2 UDB, index manager, procLeaf2Del, probe:2 
DATA #1 : Hexdump, 4 bytes 
0x00002AFCAE3FC264 : 2C00 0987 
,... 
 
 
 
2012-02-17-13.31.39.159917-300 I9066244E540          LEVEL: 
Severe 
PID    : 472                  TID : 47264743549248  PROC : 
db2sysc 1 
INSTANCE: svtdbm2              NODE : 001            DB  : 
ABSINTHE 
APPHDL  : 0-1769              APPID: 
9.26.98.0.58882.120217185546 
AUTHID  : SVTDBM2              HOSTNAME: vmsvtlnx64x09 
EDUID  : 1663                EDUNAME: db2agntp (ABSINTHE) 1 
FUNCTION: DB2 UDB, index manager, sqlischd, probe:973 
DATA #1 : Hexdump, 4 bytes 
0x00002AFCAE3FC518 : 2C00 0987 
,... 
 
 
2012-02-17-13.31.39.160248-300 I9066785E1581        LEVEL: 
Severe 
PID    : 472                  TID : 47264743549248  PROC : 
db2sysc 1 
INSTANCE: svtdbm2              NODE : 001            DB  : 
ABSINTHE 
APPHDL  : 0-1769              APPID: 
9.26.98.0.58882.120217185546 
AUTHID  : SVTDBM2              HOSTNAME: vmsvtlnx64x09 
EDUID  : 1663                EDUNAME: db2agntp (ABSINTHE) 1 
FUNCTION: DB2 UDB, index manager, sqlischd, probe:973 
RETCODE : ZRC=0x8709002C=-2029453268=SQLI_NOKEY "Key not found 
within node" 
          DIA8541C The index key could not be found, the value 
was "". 
DATA #1 : String, 11 bytes 
blatch_mode 
DATA #2 : signed integer, 4 bytes 
3 
DATA #3 : String, 11 bytes 
lkey_option 
DATA #4 : signed integer, 4 bytes 
8 
DATA #5 : String, 11 bytes 
lsn_changed 
DATA #6 : signed integer, 4 bytes 
0 
DATA #7 : String, 10 bytes 
node_level 
DATA #8 : signed integer, 4 bytes 
1 
DATA #9 : String, 14 bytes 
recursive_call 
DATA #10: signed integer, 4 bytes 
0 
DATA #11: String, 5 bytes 
retry 
DATA #12: signed integer, 4 bytes 
0 
DATA #13: String, 9 bytes 
saved_lsn 
DATA #14: SQLP_LSN8, PD_TYPE_SQLP_LSN8, 8 bytes 
00000000070D6552 
DATA #15: String, 8 bytes 
slotinfo 
DATA #16: Hexdump, 40 bytes 
0x00002AFCAE3FC4F0 : 0600 0000 0000 0000 1A00 0000 0000 0000 
................ 
0x00002AFCAE3FC500 : 0200 0000 0000 0000 1A00 0000 0000 0000 
................ 
0x00002AFCAE3FC510 : 0100 0000 0000 0000 
........ 
DATA #17: String, 7 bytes 
pagenum 
DATA #18: unsigned integer, 4 bytes 
139 
DATA #19: String, 9 bytes 
currlevel 
DATA #20: signed integer, 2 bytes 
1 
 
 
 
PID    : 472                  TID : 47264743549248  PROC : 
db2sysc 1 
INSTANCE: svtdbm2              NODE : 001            DB  : 
ABSINTHE 
APPHDL  : 0-1769              APPID: 
9.26.98.0.58882.120217185546 
AUTHID  : SVTDBM2              HOSTNAME: vmsvtlnx64x09 
EDUID  : 1663                EDUNAME: db2agntp (ABSINTHE) 1 
FUNCTION: DB2 UDB, index manager, sqliDumpPageFromAllMembers, 
probe:20 
MESSAGE : ADM14005E  The following error occurred: "IndexError". 
First 
          Occurrence Data Capture (FODC) has been invoked in the 
following 
          mode: "Automatic".  Diagnostic information has been 
recorded in the 
          directory named 
 
"/home/svtdbm2/sqllib/db2dump/FODC_IndexError_2012-02-17-13.31.3 
9.161 
          967_472_1663_001/". 
 
 
With this APAR fix, LOAD RESTART will be correctly blocked (with 
SQL20054 reason code 30) in the above situation. 
 
Note that in general, an online load or a load with copy yes 
option that failed in a phase later than BUILD phase, 
nonetheless can only restart in BUILD phase.  Therefore if the 
above XML LOAD is also an online load and/or use the copy yes 
option, then LOAD RESTART will also be blocked.
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* All                                                          * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 Version 9.8 Fix Pack 5.                       * 
****************************************************************
Local Fix:
Do LOAD TERMINATE, and then retry the original LOAD INSERT or 
LOAD REPLACE.
Solution
Problem was first fixed in DB2 Version 9.8 Fix Pack 5.  LOAD 
RESTART will be correctly blocked in the unsupported scenarios.
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
19.04.2012
13.06.2012
13.06.2012
Problem solved at the following versions (IBM BugInfos)
9.8.FP5
Problem solved according to the fixlist(s) of the following version(s)
9.8.0.5 FixList