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CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

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integration of IBM software into your solution!

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  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

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CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

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  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
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DB2 - Problem description

Problem IC83940 Status: Closed

[IBM][DB2.NET] SQL0902 AN UNEXPECTED EXCEPTION HAS OCCURRED IN PROCESS. CLI
DRIVER CRASHES IN CLI_CSIPOSTCONNECT

product:
DB2 CONNECT / DB2CONNCT / A10 - DB2
Problem description:
.NET application gives below error message: 
 
Message : [IBM][DB2.NET] SQL0902 An unexpected exception has 
occurred in  Process: 7240 Thread 42 AppDomain: Name:Orcas.exe 
There are no context policies. 
 Function: SQLConnect 
 
CLI Driver throws memory could not read error. This error has 
found on Windows, but may occur on any other platform. On 
windows, CLI Driver may crash with below stack: 
 
  db2app.dll!CLI_csiPostConnect(CLI_CONNECTINFO * 
pDbcInfo=0x03850060)  Line 567 + 0x15 bytes C++ 
  db2app.dll!CLI_sqlConnect(CLI_CONNECTINFO * 
pDbcInfo=0x03850060, sqlca * pSqlca=0x03850ab4, 
CLI_ERRORHEADERINFO * pErrHeader=0x0385010c)  Line 2415 + 0xc 
bytes C++ 
  db2app.dll!SQLConnect2(CLI_CONNECTINFO * pDbcInfo=0x03850060, 
unsigned char * szDSN=0x0385dd70, short cbDSNIn=8, unsigned char 
* szUID=0x0385da2e, short cbUIDIn=8, unsigned char * 
szAuthStr=0x0385da3b, short cbAuthStrIn=8, unsigned char * 
szNewPwd=0x00000000, short cbNewPwdIn=0, unsigned char 
fReadSysOwner='R')  Line 6110 + 0x26 bytes C++ 
 
This error happens because of some fixed number of Keywords in 
the connection string passed to SQLDriverConnect2 from all 
sources.
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* All CLI Driver user.                                         * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to db2_v101fp1 and above fixpack.                    * 
****************************************************************
Local Fix:
Add or remove a valid keyword to/from any of connection string, 
db2dsdriver.cfg or db2cli.ini file. The number of keywords 
passed in connection string to SQLDriverConnect2 from all 
sources should get changed from its current count to avoid this 
issue.
available fix packs:
DB2 Version 10.1 Fix Pack 1 for Linux, UNIX, and Windows
DB2 Version 10.1 Fix Pack 2 for Linux, UNIX, and Windows
DB2 Version 10.1 Fix Pack 3 for Linux, UNIX, and Windows
DB2 Version 10.1 Fix Pack 4 for Linux, UNIX, and Windows
DB2 Version 10.1 Fix Pack 3a for Linux, UNIX, and Windows
DB2 Version 10.1 Fix Pack 6 for Linux, UNIX, and Windows

Solution
v101fp1 and heigher releases contains this fix. After the fix, 
user fill not face this issue.
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
05.06.2012
06.11.2012
06.11.2012
Problem solved at the following versions (IBM BugInfos)
Problem solved according to the fixlist(s) of the following version(s)
10.1.0.1 FixList
10.5.0.1 FixList