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CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

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  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

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CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

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    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
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DB2 - Problem description

Problem IC84237 Status: Closed

DB2 INSTANCE MAY CRASH WITH SIGNAL #11 when authentication type data
encryption is in use.

product:
DB2 FOR LUW / DB2FORLUW / A10 - DB2
Problem description:
The DB2 instance may crash with signal #11 with authentication 
type data encrypt. 
 
A variety of problems may be reported as the core problem is a 
general corruption of memory however in the diagnostic data the 
following stack trace identifying the incident as this problem 
should exist: 
 
0x000000000000F56C ?unknown + 0x0 
0x090000000862F0DC sqljcReadBytesSplit__FP10sqljCmnMgrPvl + 0xB4 
0x09000000064196EC 
sqljcReadBytesSplit__FP10sqljCmnMgrPvl@glue1028 + 0x74 
0x0900000006442A44 
sqljsCopySplitData__FP13sqljsDrdaAsCbP14DB2UCinterfaceP7DDValueP 
PcT4i + 0x264 
0x09000000052E39D8 
@45@sqljsDrdaAsCBGetDataPtr__F16SQLDD_TYPE_CLASSP14DB2UCinterfac 
eP10sqlz_valueP7DDValuePPcT5Pi + 0x260 
0x0900000005A3C51C 
@45@sqlribniCbDrdaSwitch__FP14DB2UCinterfaceP8sqlrr_cbP20sqlri_o 
pparm_bni_argP7DDValuelT5P11bindinState - 0xA8 
0x0900000005A3C2EC sqlribniCbDrda__FP14DB2UCinterface + 0x13C 
0x0900000005A3BB94 sqlribni__FP8sqlrr_cb - 0x50 
0x0900000005A0B84C sqlriSectInvoke__FP8sqlrr_cbP12sqlri_opparm - 
0x7E8
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* All user prior to this release                               * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Please upgrade to the latest release                         * 
****************************************************************
Local Fix:
available fix packs:
DB2 Version 10.1 Fix Pack 1 for Linux, UNIX, and Windows
DB2 Version 10.1 Fix Pack 2 for Linux, UNIX, and Windows
DB2 Version 10.1 Fix Pack 3 for Linux, UNIX, and Windows
DB2 Version 10.1 Fix Pack 4 for Linux, UNIX, and Windows
DB2 Version 10.1 Fix Pack 3a for Linux, UNIX, and Windows
DB2 Version 10.1 Fix Pack 6 for Linux, UNIX, and Windows

Solution
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
13.06.2012
03.12.2012
03.12.2012
Problem solved at the following versions (IBM BugInfos)
Problem solved according to the fixlist(s) of the following version(s)
10.1.0.1 FixList
10.5.0.1 FixList