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Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

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IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

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  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

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CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
Latest versionsfixlist
11.1.0.7 FixList
10.5.0.9 FixList
10.1.0.6 FixList
9.8.0.5 FixList
9.7.0.11 FixList
9.5.0.10 FixList
9.1.0.12 FixList
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DB2 - Problem description

Problem IC84825 Status: Closed

RUNSTATS MAY FAIL WITH SQL0901N DURING SANITY CHECK.

product:
DB2 FOR LUW / DB2FORLUW / 970 - DB2
Problem description:
RUNSTATS failed during sanity check due to an overflow. 
In the db2diag, you will see the following entries: 
 
2010-09-27-05.40.15.732169-240 I4021583E1557  LEVEL: Severe 
PID     : 15558           TID  : 183127501152 PROC : db2sysc 0 
INSTANCE: xxx             NODE : 000          DB   : xxxx 
APPHDL  : 0-41405         APPID: *LOCAL.xxxxxx.100925060117 
AUTHID  : xxxxx 
EDUID   : 69            EDUNAME: db2agent (xxxx) 0 
FUNCTION: DB2 UDB, XML Node Manager, XmlrnStatsCheckSanity, 
probe:20 
MESSAGE : ZRC=0x82A40001=-2103181311=XMLRN_PRG_ERR 
          "XMRN unexpected system error" 
          DIA8532C An internal processing error has occurred. 
DATA #1 : String, 29 bytes 
XML Stats Sanity check failed 
CALLSTCK: 
  [0] 0x0000002A9684EF87 pdLog + 0xD7 
  [1] 0x0000002A989B5D39 _ZN10XmlrnStats11checkSanityEi + 0x715 
  [2] 0x0000002A989B740D _ZN14XmlrnStatsInfo11checkSanityEi + 
0xA7 
 
  [3] 0x0000002A989BA047 
_Z21XmlrnStatsCheckSanityP13SQLO_MEM_POOLP8sqlrg_pdi + 0x71 
 
  [4] 0x0000002A980702DC 
_Z20sqlr_update_catalogsP8sqlrr_cbP11sqlrrstringS 
2_P10SQLD_TSTATiPP10SQLD_ISTATPiPP8sqlrg_pdP5sqlcaiP14sqlrg_node 
cardtjm+ 0x4004 
 
  [5] 0x0000002A9805CF65 
_Z17sqlrLocalRunstatsP8sqlrr_cbP11sqlrrstringS2_S 
2_httPP8sqlrg_pdiiiiP16sqlrl_stats_colsPPsjPPtjdjtPP20sqlr_runst 
ats_resultS8_m + 0x227B 
 
  [6] 0x0000002A980559D4 
_Z8sqlrrstaP8sqlrr_cbP11sqlrrstringS2_S2_hhP17sqlrl_stats_parmsP 
KhPs + 0xD1E 
 
  [7] 0x0000002A980A1940 _Z17sqlrr_runstats_DAP5sqldaP5sqlca + 
0x852 
 
  [8] 0x0000002A96976ADB 
_Z19sqlerKnownProcedureiPcPiP5sqldaS2_P13sqlerFmpTableP8sqeAgent 
P5sqlca + 0x6B7 
 
  [9] 0x0000002A9697858A 
_Z11sqlerCallDLP14db2UCinterfaceP9UCstpInfo + 0x35A
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* Tables with XML data are effected by this APAR.              * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* Runstats may fail during sanity checking.                    * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Please upgrade to DB2 9.7 FP5 or later to avoid this issue.  * 
****************************************************************
Local Fix:
available fix packs:
DB2 Version 9.7 Fix Pack 5 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows

Solution
Problem fixed in DB2 Version 9.7 Fix pack 5
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
21.06.2012
21.06.2012
21.06.2012
Problem solved at the following versions (IBM BugInfos)
9.7.FP5
Problem solved according to the fixlist(s) of the following version(s)
9.7.0.5 FixList