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CURSOR Service Distribution

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  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

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  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
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  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

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Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

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DB2 - Problem description

Problem IC91242 Status: Closed

SQL0973 NO MEMORY IN PACKAGE CACHE WHEN USING INSUFFICIENT FIXED DATABASE
MEMORY SETTING

product:
DB2 FOR LUW / DB2FORLUW / A10 - DB2
Problem description:
When a configuration has an insufficient database memory 
setting, DB2 overrides the setting, calculating a database 
memory size which will support the configuration - including a 
5% overflow.  One of the main uses of the overflow is for 
package cache overhead - which can be as much 100% in the worst 
case.  If package cache is 10000 4K pages or 40MB, it may need 
an additional 40MB from database memory overflow to support 
package cache requirements. 
 
This APAR will add additional overflow for package cache - the 
amount will be the equivalent of the package cache setting - and 
only for the specific case of insufficient database memory 
settings.  Note this has no impact on STMM configurations, where 
overflow is already maintained by STMM. 
 
When using a fixed database_memory setting, monitor the 
"Unreserved" column in db2pd -db <db> -memsets output.  If this 
value approaches 0, the system is in danger of database overflow 
exhaustion, and application requests may fail with SQL0973 
errors. 
 
Case with sufficient overflow (Unreserved is 245MB out of a 
configured size of 1489MB) 
Memory Sets: 
Name         Address            Id          Size(Kb)   Key 
DBP    Type   Unrsv(Kb) 
SAMPLE       0x0700000040000000 2097196     1489920     0x0 
0      1      245760 
 
Case with insufficient overflow (Unreserved is 2MB out of a 
configured size of 1489MB) 
Memory Sets: 
Name         Address            Id          Size(Kb)   Key 
DBP    Type   Unrsv(Kb) 
SAMPLE       0x0700000040000000 2097196     1489920     0x0 
0      1      1842 
 
Example db2diag.log entry: 
FUNCTION: DB2 UDB, access plan manager, sqlra_cache_fill_pkg, 
probe:600 
RETCODE : ZRC=0x8B0F0007=-1961951225=SQLO_NOMEM_PCKCACHEH 
          "No memory available in 'Package Cache'" 
          DIA8300C A memory heap error has occurred.
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* Systems using a fixed Database Memory setting without the    * 
* self-tuning memory manager (STMM) enabled                    * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 Version 10.1 Fix pack 3                       * 
****************************************************************
Local Fix:
Ensure the database memory setting is sufficient to support the 
configuration.  If encountering SQL0973 due to no memory in 
package cache, database_memory can be increased dynamically to 
allow for additional overflow.  Do not increase the package 
cache setting as this will tend to exacerbate the problem.
available fix packs:
DB2 Version 10.1 Fix Pack 3 for Linux, UNIX, and Windows
DB2 Version 10.1 Fix Pack 4 for Linux, UNIX, and Windows
DB2 Version 10.1 Fix Pack 3a for Linux, UNIX, and Windows
DB2 Version 10.1 Fix Pack 6 for Linux, UNIX, and Windows

Solution
Problem first fixed in DB2 Version 10.1 Fix Pack 3
Workaround
See Local Fix
BUG-Tracking
forerunner  : APAR is sysrouted TO one or more of the following: IC95222 
follow-up : 
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
02.04.2013
04.12.2013
04.12.2013
Problem solved at the following versions (IBM BugInfos)
Problem solved according to the fixlist(s) of the following version(s)
10.1.0.3 FixList
10.1.0.3 FixList