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CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

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  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

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CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
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  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
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DB2 - Problem description

Problem IC95530 Status: Closed

FEDERATION SERVER MAY CRASH WHEN FORCING APP ON COOR NODE FROM NONE-COOR
NODE

product:
DB2 FOR LUW / DB2FORLUW / A50 - DB2
Problem description:
When forcing an application running on coordinator node in a 
DPF(Database Partitioning Feature) server, DB2 server may get 
crashed with following stack: 
 
0x090000001310CE24 sqlqgrerdc__FPCciT2P10sqlr_token + 0x88 
0x090000001310CCAC sqlqgError__FPciT2e + 0xD8 
0x090000001EED617C 
report_error_message__FP7msErroriPcQ2_16Remote_Operation14operat 
ion_kindPUcT5PCcP18FencedDRDA_Wrapper + 0x39C 
0x090000001EED7CD4 error_report__14DRDA_StatementFiT1PcT1 + 
0x4B4 
0x090000001EEDA53C interrupt_execution__14DRDA_StatementFv + 
0xDC 
0x0900000015729134 InterruptFedStatement__8sqeAgentFv + 0x44 
0x0900000015729034 InterruptFedStatement__8sqeAgentFv@glue5E7 + 
0x74 
0x0900000015AEDD70 
ForceApplications__14sqeAppServicesFP14sqeApplicationiP12SQLZ_AP 
P_HDLN32 + 0xD0 
0x090000001679F260 
sqleForceAgents__FiT1P12SQLZ_APP_HDLP5sqlcaN31 + 0x114 
0x09000000176CC808 sqlePdbSyscProcessForce__FP16sqlkdRqstRplyFmt 
+ 0x448 
0x09000000176C80B0 RunEDU__22sqePdbSystemControllerFv + 0x2C0 
0x09000000164A8114 EDUDriver__9sqzEDUObjFv + 0xDC 
0x09000000164C6D94 sqloEDUEntry + 0x250 
 
The problem may also happen with fenced wrappers. With fenced 
wrapper, federated FMP process will terminate abnormally.
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* The users are forcing applications in Federated system.      * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to v10.5 FP4                                         * 
****************************************************************
Local Fix:
available fix packs:
DB2 Cancun Release 10.5.0.4 (also known as Fix Pack 4) for Linux, UNIX, and Windows
DB2 Version 10.5 Fix Pack 9 for Linux, UNIX, and Windows

Solution
This problem is firstly fixed on V10.5 FP4.
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
27.08.2013
08.09.2014
08.09.2014
Problem solved at the following versions (IBM BugInfos)
Problem solved according to the fixlist(s) of the following version(s)
10.5.0.4 FixList