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CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

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Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

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in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

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DB2 - Problem description

Problem IT01369 Status: Closed

Crash during crash recovery processing

product:
DB2 FOR LUW / DB2FORLUW / A50 - DB2
Problem description:
During crash recovery, an RPC was not processed due to a 
programming error.  This resulted in a member inconsistency. 
 
A symptom of this issue is the following call stack during crash 
recovery 
014-01-23-18.58.57.684795-300 I233766201A3316      LEVEL: Severe 
PID     : 14614750             TID : 29834          KTID : 
78577759 
PROC    : db2sysc 1 
INSTANCE: eunicec2             NODE : 001           DB   : CORAL 
APPHDL  : 1-4414               APPID: *N1.DB2.140124010937 
HOSTNAME: coralpib126 
EDUID   : 29834                EDUNAME: db2agnti (CORAL   ) 1 
FUNCTION: DB2 UDB, data protection services, 
sqlpValLotch::verifyReturnedRc, probe:666 
MESSAGE : ZRC=0x852700AF=-2061041489=SQLE_SAL_CACHE_RAR_NODATA 
          "CA_CACHE_RAR_NODATA" 
DATA #1 : String, 28 bytes 
unexpected validity lotch rc 
DATA #2 : Hex integer, 4 bytes 
0xCFA20200 
DATA #3 : Codepath, 8 bytes 
10:30 
CALLSTCK: (Static functions may not be resolved correctly, as 
they are resolved to the nearest symbol) 
  [0] 0x0900000009638070 pdLog + 0x2D0 
  [1] 0x0900000009B39584 verifyReturnedRc__12sqlpValLotchFiUl + 
0x104 
  [2] 0x0900000009B46480 
getSDComplex__12sqlpValLotchFCUlT1CPCiCPCcT1 + 0x1840 
  [3] 0x090000000A9C6E98 getSD__12sqlpValLotchFCUlT1CPCiCPCcT1 + 
0x778 
  [4] 0x090000000A9C7290 get__12sqlpValLotchFCUlT1CPCiCPCcT1 + 
0x230 
  [5] 0x090000000A9C7358 get__12sqlpValLotchFCUlT1CPCcT1 + 0x38 
  [6] 0x090000000A9C73F0 get__12sqlpValLotchFCUlCPCcT1 + 0x30 
  [7] 0x090000000A9C7478 get__15sqleGSSValLotchFCUlCPCcT1 + 0x38 
  [8] 0x090000000A9C7E04 
sqleGSSAcquireLock__FPvCUlCP14SqlzDB2Version + 0x64 
  [9] 0x090000000A9CB3DC sqlbGetGssReadAccess__13SQLB_POOL_GSSFb 
+ 0x7C 
  [10] 0x090000000A9D31B8 refresh__16sqlbPoolDefLotchFUl + 0x38 
  [11] 0x0900000009B46238 
getSDComplex__12sqlpValLotchFCUlT1CPCiCPCcT1 + 0x15F8 
  [12] 0x090000001248DD78 getSD__12sqlpValLotchFCUlT1CPCiCPCcT1 
+ 0x778 
  [13] 0x090000001248E170 get__12sqlpValLotchFCUlT1CPCiCPCcT1 + 
0x230 
  [14] 0x090000001248E238 get__12sqlpValLotchFCUlT1CPCcT1 + 0x38 
  [15] 0x090000001248E2D0 get__12sqlpValLotchFCUlCPCcT1 + 0x30 
  [16] 0x09000000124934F8 
sqlbLatchPoolR_inline__FP12SQLB_POOL_CBibT2PCc + 0xF8 
  [17] 0x09000000124953F4 
sqlbCompleteCrashRecovery__FP12SQLB_GLOBALSUi + 0x274 
  [18] 0x0900000013E26884 
sqlpresr__FP8sqeAgentP16sqlpRecoveryTypePbP5sqlca + 0xDC4 
  [19] 0x0900000009DE28C0 
RecoverDatabase__16sqeLocalDatabaseFP8sqeAgentPbT2P5sqlca + 
0x6C0 
  [20] 0x0900000009DE6660 
RestartDatabase__16sqeLocalDatabaseFP14sqeApplicationP8sqeAgentP 
8SQLE_BWAP22SQLESRSU_STATUS_VECTORP5sqlca + 
 0x540 
  [21] 0x0900000009E9CE54 
InitEngineComponents__14sqeApplicationFcP8sqeAgentP8SQLE_BWAP5sq 
lcaP22SQLESRSU_STATUS_VECTORT1 + 0xB74 
  [22] 0x0900000009EA2938 
AppStartUsing__14sqeApplicationFP8SQLE_BWAP8sqeAgentcT3P5sqlcaPc 
+ 0x1018 
  [23] 0x0900000009EB23C0 
sqleSubAgentStartUsing__FP8sqeAgentP16SQLE_CLIENT_INFO + 0xC00 
  [24] 0x0900000009EB3B64 
AppSecondaryStartUsing__14sqeApplicationFP8sqeAgentP16SQLE_CLIEN 
T_INFOP5sqlca + 0x424 
  [25] 0x090000000BF52518 
sqleIndDBConnInit__FP8sqeAgentP16SQLE_CLIENT_INFOiP5sqlca + 
0x4F8 
  [26] 0x090000000BF52ED8 
sqleIndCoordInit__FP8sqeAgentiP5sqlcaT2 + 0x598 
  [27] 0x090000000BF5DCC8 
sqleIndCoordProcessRequest__FP8sqeAgent + 0x708 
  [28] 0x0900000009A927CC RunEDU__8sqeAgentFv + 0x3AC 
  [29] 0x0900000009A5017C EDUDriver__9sqzEDUObjFv + 0x23C 
  [30] 0x0900000009A504BC sqlzRunEDU__FPcUi + 0x3C 
  [31] 0x09000000097A0F34 sqloEDUEntry + 0x7B4 
  [32] 0x09000000007D9D30 _pthread_body + 0xF0 
  [33] 0xFFFFFFFFFFFFFFFC ?unknown + 0xFFFFFFFF
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* DB2 pureScale                                                * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 version 10.5.0.4                              * 
****************************************************************
Local Fix:
Upgrade to this fixpack.
available fix packs:
DB2 Cancun Release 10.5.0.4 (also known as Fix Pack 4) for Linux, UNIX, and Windows
DB2 Version 10.5 Fix Pack 9 for Linux, UNIX, and Windows

Solution
The problem is first fixed in DB2 version 10.5.0.4
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
28.04.2014
15.09.2014
15.09.2014
Problem solved at the following versions (IBM BugInfos)
Problem solved according to the fixlist(s) of the following version(s)
10.5.0.4 FixList