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  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

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  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

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Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

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    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

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About us

the CURSOR Service Distribution

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CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

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Latest versionsfixlist
14.10.xC10 FixList
12.10.xC16.X5 FixList
11.70.xC9.XB FixList
11.50.xC9.X2 FixList
11.10.xC3.W5 FixList
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Informix - Problem description

Problem IT03029 Status: Closed

BAD INDEX ON HDR SECONDARY IN A COMBINED ER PRIMARY TARGET SYSTEM WITH
ATTACHED HDR

product:
IFMX ULT WHSE E / IM0019BOS / C10 - IDS 12.10
Problem description:
In a combined ER primary target with an attached HDR secondary 
on the ER target occasionally 
assert fails with "Error during recovery left index 
inconsistent" messages. Afterward the indicated 
index is bad on the HDR secondary. On the HDR primary and the ER 
primary no errors occur. 
 
Message looks like this : 
 
03:17:30  Assert Warning: Error during recovery left index 
inconsistent. 
03:17:30  IBM Informix Dynamic Server Version 12.10.FC1 
03:17:30   Who: Session(19, informix@server, 0, 0x4b90e268) 
                Thread(37, xchg_1.1, 4b8d1da8, 12) 
                File: rskey.c Line: 1647 
03:17:30   Results: Index 
'test:"informix".ta_kmo_zu_ne#ux_kmozune_une' is now unusable 
03:17:30   Action: Run 'oncheck -cI 
test:"informix".ta_kmo_zu_ne#ux_kmozune_une' 
03:17:30  stack trace for pid 25333 written to 
/work/1210/tmp/af.40d46aa 
03:17:30   See Also: /work/1210/tmp/af.40d46aa 
03:17:31  Error during recovery left index inconsistent. 
03:17:31  Rollforward of log record failed. iserrno = 100 
03:17:31  Log Record: log = 18, pos = 0x9d9684, type = 
OLDRSAM:ADDITEM(28), trans = 3691395284195082276 
03:17:31  Rollforward of log record failed. iserrno = 100 
03:17:31  Log Record: log = 18, pos = 0x9d9684, type = 
OLDRSAM:ADDITEM(28), trans = 36 
 
 
03:17:30  doadditem: Node 0x1, match 3 
03:17:30  Could not add item, rowid 0x104, key: 
KEY:4961:"NE5": 
03:17:30  Node 
Node 1 Root+Leaf Prev 0 Next 0 
page 1:69227 sz 2048 flags b0 nslots 3 frcnt 1969 frptr 401 next 
0 prev 0 
Slot 1 sl_ptr 388 sl_len 13 sl_flags 0 
:4961:"NE3": 
        10028d   103 
Slot 2 sl_ptr 375 sl_len 13 sl_flags 0 
:4961:"NE4": 
        10028d   102 
Slot 3 sl_ptr 362 sl_len 13 sl_flags 0 
:4961:"NE5": 
        10028d   101 
---------------------------------------------------------------- 
------ 
03:17:30 
03:17:30  IBM Informix Dynamic Server Version 12.10.FC1 Software 
Serial Number AAA#B000000 
 
03:17:30  Assert Warning: Error during recovery left index 
inconsistent. 
03:17:30   Who: Session(19, informix@coelho, 0, 0x4b90e268) 
                Thread(37, xchg_1.1, 4b8d1da8, 12) 
                File: rskey.c Line: 1647 
03:17:30   Results: Index 
'test:"informix".ta_kmo_zu_ne#ux_kmozune_une' is now unusable 
03:17:30   Action: Run 'oncheck -cI 
test:"informix".ta_kmo_zu_ne#ux_kmozune_une' 
03:17:30  Raw hex dump of stack located in 
/work/1210/tmp/af.40d46aa.rawstk 
03:17:30  Stack for thread: 37 xchg_1.1 
 
(oninit) afstack 
(oninit) afhandler 
(oninit) afwarn_interface 
(oninit) kybad 
(oninit) plogredo 
(oninit) rlogm_redo 
(oninit) next_recvr 
(oninit) producer_thread 
(oninit) startup
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* All users                                                    * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Update to IDS-12.10.xC5                                      * 
****************************************************************
Local Fix:
Solution
Problem Fixed In IDS-12.10.xC5
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
08.07.2014
16.10.2015
16.10.2015
Problem solved at the following versions (IBM BugInfos)
Problem solved according to the fixlist(s) of the following version(s)
12.10.xC5 FixList
12.10.xC5.W1 FixList