suche 36x36
  • CURSOR Service Distribution
           
     

    CURSOR Service Distribution

    24x7 Always Up

    pfeil
  • Logistics and transportation
           
     

    Logistics and transportation

    24x7 Always Up

    pfeil
  • Industrial environments
           
     

    Industrial environments

    24x7 Always Up

    pfeil
  • Trade and commerce
           
     

    Trade and commerce

    24x7 Always Up

    pfeil
  • Online shopping
           
     

    Online shopping

    24x7 Always Up

    pfeil
  • We care about your databases
           
     

    We care about your databases

    24x7 Always Up

    pfeil
 

Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

  Service
  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

esa bp werden blue 1000x100

 
 
 
 

CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

esa bp werden blue 1000x100

esa bp werden blue 1000x100

 

 

  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
Latest versionsfixlist
11.1.0.7 FixList
10.5.0.9 FixList
10.1.0.6 FixList
9.8.0.5 FixList
9.7.0.11 FixList
9.5.0.10 FixList
9.1.0.12 FixList
Have problems? - contact us.
Register for free anmeldung-x26
Contact form kontakt-x26

DB2 - Problem description

Problem IT05370 Status: Closed

DB2 PRIMARY INSTANCE MAY CRASH DURING EXECUTION OF DB2STOP IN HADR

product:
DB2 FOR LUW / DB2FORLUW / 970 - DB2
Problem description:
There is a limitation in the protocol used during shutdown 
that can lead to this problem and affect db2stop only. 
 
1. db2diag.log 
 
2014-10-21-00.57.13.842019+480 I447685308A1644    LEVEL: Event 
PID     : 44762284             TID  : 1           PROC : db2stop 
INSTANCE: db2inst1             NODE : 000 
EDUID   : 1 
FUNCTION: DB2 UDB, base sys utilities, sqleStartStopSingleNode, 
probe:1130 
DATA #1 : String, 34 bytes 
/home/db2inst1/sqllib/adm/db2stop2 
DATA #2 : Hexdump, 256 bytes 
0x0FFFFFFFFFFF4B80 : 2F68 6F6D 652F 6462 3269 6E73 7064 2F73 
/home/db2inst1/s 
0x0FFFFFFFFFFF4B90 : 716C 6C69 622F 6164 6D2F 6462 3273 746F 
qllib/adm/db2sto 
0x0FFFFFFFFFFF4BA0 : 7032 004E 4F4D 5347 0053 4E00 0000 0000 
p2.NOMSG.SN..... 
0x0FFFFFFFFFFF4BB0 : 0000 0000 0000 0000 0000 0000 0000 0000 
................ 
0x0FFFFFFFFFFF4BC0 : 0000 0000 0000 0000 0000 0000 0000 0000 
................ 
0x0FFFFFFFFFFF4BD0 : 0000 0000 0000 0000 0000 0000 0000 0000 
................ 
0x0FFFFFFFFFFF4BE0 : 0000 0000 0000 0000 0000 0000 0000 0000 
................ 
0x0FFFFFFFFFFF4BF0 : 0000 0000 0000 0000 0000 0000 0000 0000 
................ 
0x0FFFFFFFFFFF4C00 : 0000 0000 0000 0000 0000 0000 0000 0000 
................ 
0x0FFFFFFFFFFF4C10 : 0000 0000 0000 0000 0000 0000 0000 0000 
................ 
0x0FFFFFFFFFFF4C20 : 0000 0000 0000 0000 0000 0000 0000 0000 
................ 
0x0FFFFFFFFFFF4C30 : 0000 0000 0000 0000 0000 0000 0000 0000 
................ 
0x0FFFFFFFFFFF4C40 : 0000 0000 0000 0000 0000 0000 0000 0000 
................ 
0x0FFFFFFFFFFF4C50 : 0000 0000 0000 0000 0000 0000 0000 0000 
................ 
0x0FFFFFFFFFFF4C60 : 0000 0000 0000 0000 0000 0000 0000 0000 
................ 
0x0FFFFFFFFFFF4C70 : 0000 0000 0000 0000 0000 0000 0000 0000 
................ 
 
<strip> 
 
2014-10-21-00.57.18.858613+480 E447693878A376     LEVEL: Warning 
PID     : 41551002             TID  : 76333       PROC : db2sysc 
0 
INSTANCE: db2inst1             NODE : 000         DB   : 
P012BAND 
APPHDL  : 0-3 
EDUID   : 76333                EDUNAME: db2agent (P012BAND) 0 
FUNCTION: DB2 UDB, data protection services, sqlpterm, probe:100 
MESSAGE : Posting HDR_RTYPE_HARD_CHK 
 
2. Stack. 
 
-------Frame------ ------Function + Offset------ 
0x09000000092D717C sqloCrashOnCriticalMemoryValidationFailure + 
0x34 
0x0900000006C44440 
diagnoseMemoryCorruptionAndCrash__13SQLO_MEM_POOLFUlCPCcCb + 
0x2B8 
0x0900000006C440B0 
diagnoseMemoryCorruptionAndCrash__13SQLO_MEM_POOLFUlCPCcCb@glue8 
0C + 0x7C 
0x090000000780B8FC 
.MemTreePut.fdpr.clone.224__13SQLO_MEM_POOLFP8SMemNodeUlP17SqloC 
hunkSubgroup + 0x14 
0x09000000078126EC sqlofmblkEx + 0x288 
0x09000000077EF55C sqlofmblkEx@glue801 + 0x78 
0x0900000006B40118 
sqlpterm__FP16sqeLocalDatabaseP8sqeAgentP5sqlcab + 0x38C 
0x090000000770B9D0 CleanDB__16sqeLocalDatabaseFP5sqlca + 0x2BC 
0x090000000777E174 
TermDbConnect__16sqeLocalDatabaseFP8sqeAgentP5sqlcai + 0x1A0 
0x090000000777AAE4 
AppStopUsing__14sqeApplicationFP8sqeAgentUcP5sqlca + 0xCF0 
0x0900000007A45DE0 
AppLocalStart__14sqeApplicationFP14db2UCinterface + 0xF4 
0x090000000796E3FC sqlelostWrp__FP14db2UCinterface + 0x4C 
0x090000000796E4B0 sqleUCengnInit__FP14db2UCinterfaceUs + 0x60 
0x0900000007A4BE1C sqleUCagentConnect + 0x2A0 
0x0900000007EE4994 
@72@sqleDeactivateOneDB__FP14db2UCconHandleP8sqeAgent + 0x164 
0x0900000007619440 DeactivateDBs__8sqeDBMgrFP8sqeAgentb + 0x52C 
0x0900000007618D7C sqleDeactivateDBs__FP8sqeAgentb + 0xB4 
0x0900000006AA9E40 RunEDU__8sqeAgentFv + 0x224 
0x090000000776A114 EDUDriver__9sqzEDUObjFv + 0xDC 
0x0900000007788D94 sqloEDUEntry + 0x250
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* All                                                          * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Apply DB2 V9.7.11                                            * 
****************************************************************
Local Fix:
N/A.
Solution
Problem was first fixed in DB2 UDB version 9.7 fix pack 11.
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
05.11.2014
07.10.2015
07.10.2015
Problem solved at the following versions (IBM BugInfos)
9.7.11,
9.7.FP11
Problem solved according to the fixlist(s) of the following version(s)
9.7.0.11 FixList