suche 36x36
  • CURSOR Service Distribution
           
     

    CURSOR Service Distribution

    24x7 Always Up

    pfeil
  • Logistics and transportation
           
     

    Logistics and transportation

    24x7 Always Up

    pfeil
  • Industrial environments
           
     

    Industrial environments

    24x7 Always Up

    pfeil
  • Trade and commerce
           
     

    Trade and commerce

    24x7 Always Up

    pfeil
  • Online shopping
           
     

    Online shopping

    24x7 Always Up

    pfeil
  • We care about your databases
           
     

    We care about your databases

    24x7 Always Up

    pfeil
 

Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

  Service
  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

esa bp werden blue 1000x100

 
 
 
 

CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

esa bp werden blue 1000x100

esa bp werden blue 1000x100

 

 

  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
Latest versionsfixlist
11.1.0.7 FixList
10.5.0.9 FixList
10.1.0.6 FixList
9.8.0.5 FixList
9.7.0.11 FixList
9.5.0.10 FixList
9.1.0.12 FixList
Have problems? - contact us.
Register for free anmeldung-x26
Contact form kontakt-x26

DB2 - Problem description

Problem IT11108 Status: Closed

RESTORE DB WITH ENCROPTS "SHOW MASTER KEY DETAILS" ON
NON-ENCRYPTED IMAGE CAUSES UNEXPECTED RESTORE TO COMPLETE

product:
DB2 FOR LUW / DB2FORLUW / A50 - DB2
Problem description:
The DB2 Native Encryption feature allows user to dump out the 
master key information of an encrypted backup image by running 
RESTORE DATABASE command with ENCROPTS 'SHOW MASTER KEY 
DETAILS'. This doesn't restore any data but simply dumps out the 
encryption information. 
 
When this option is mistakenly provided for a non-encrypted 
backup image, the option is ignored and a complete restore is 
performed. 
 
Example error scenario: 
1. Take a non-encrypted backup image 
> db2 backup db sample 
 
 
2. Attempt to get master key information using RESTORE DB 
command with ENCROPTS 
> db2 "restore db sample encropts 'show master key details'" 
SQL2539W  The specified name of the backup image to restore is 
the same as the 
name of the target database.  Restoring to an existing database 
that is the 
same as the backup image database will cause the current 
database to be 
overwritten by the backup version. 
Do you want to continue ? (y/n) y 
DB20000I  The RESTORE DATABASE command completed successfully. 
 
 
3. The database is restored unexpectedly. This can be confirmed 
with the following db2diag.log messages: 
 
2015-08-28-14.26.08.218391-240 E970305E1387          LEVEL: Info 
PID     : 19261                TID : 46913076324672  PROC : 
db2sysc 
INSTANCE: tester             NODE : 000            DB   : SAMPLE 
APPHDL  : 0-15                 APPID: *LOCAL.tester.150828182605 
AUTHID  : TESTER            HOSTNAME: host1 
EDUID   : 243                  EDUNAME: db2agent (SAMPLE) 
FUNCTION: DB2 UDB, database utilities, sqluxLogDataStats, 
probe:395 
MESSAGE : Performance statistics 
DATA #1 : String, 884 bytes 
 
Parallelism       = 2 
Number of buffers = 2 
Buffer size       = 16781312 (4097 4kB pages) 
 
BM#    Total      I/O      MsgQ      WaitQ      Buffers   kBytes 
---  --------  --------  --------  --------    -------- 
-------- 
000      2.76      1.43      0.05      1.11           5 
81940 
001      2.63      1.30      0.04      1.29           5 
65580 
---  --------  --------  --------  --------    -------- 
-------- 
TOT      5.40      2.73      0.10      2.40          10 
147520 
 
MC#    Total      I/O      MsgQ      WaitQ      Buffers   kBytes 
---  --------  --------  --------  --------    -------- 
-------- 
000      2.63      0.12      1.42      1.08          11 
147524 
---  --------  --------  --------  --------    -------- 
-------- 
TOT      2.63      0.12      1.42      1.08          11 
147524 
 
2015-08-28-14.26.08.218720-240 E971693E461           LEVEL: Info 
PID     : 19261                TID : 46913076324672  PROC : 
db2sysc 
INSTANCE: tester             NODE : 000            DB   : SAMPLE 
APPHDL  : 0-15                 APPID: *LOCAL.tester.150828182605 
AUTHID  : TESTER             HOSTNAME: host1 
EDUID   : 243                  EDUNAME: db2agent (SAMPLE) 
FUNCTION: DB2 UDB, database utilities, sqludrsa, probe:889 
MESSAGE : Restore Complete. 
 
4. There may be data loss in the database if the it is not 
recoverable. For recoverable databases, the database or the 
associated tablespaces will be put to rollforward-pending state.
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* Users of DB2 Native Encryption for backup image encryption.  * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to product DB2 UDB Version 10.5 fix pack 7.          * 
* Recover lost data using other DB2 recovery solutions         * 
* (RECOVER DB or ROLLFORWARD DB command).                      * 
****************************************************************
Local Fix:
Use db2ckbkp tool with -H option to display the media header 
information and verify the back image is encrypted before using 
the 'SHOW MASTER KEY DETAILS' ENCROPTS. 
If the database is recoverable, use the ROLLFORWARD DB command 
to recover the loss data. 
There's no fix for the non-recoverable databases unless there's 
a newer backup image to restore the lost data.
Solution
Problem was first fixed in DB2 UDB Version 10.5 fix pack 7. With 
this change, users can no longer specify ENCROPTS/COMPROPTS for 
images that don't use the compression/encryption framework.
Workaround
Use db2ckbkp tool with -H option to display the media header 
information and verify the back image is encrypted before using 
the 'SHOW MASTER KEY DETAILS' ENCROPTS.
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
08.09.2015
20.01.2016
20.01.2016
Problem solved at the following versions (IBM BugInfos)
Problem solved according to the fixlist(s) of the following version(s)
10.5.0.7 FixList