|
Problem IT25936
|
Status: Closed |
SPECTRUM PROTECT SNAPSHOT OFFLOAD BACKUPS FAIL WITH FMM2001E SOCKET ERROR WHILE CONNECTING TO ACSD AT
|
| product: |
FLSHCPY DB2 AGE / 5608AC6DB / 81A - DB2 |
| Problem description: |
After a change in the ACSD portion of the Spectrum Protect
Snapshot profiles and recycling the ACS daemons, the tape_backup
fails with FMM2001E Socket error while connecting to acsd at
SPS ignores the change in port number and reverts back to the
default ACSD port. This only affects offload backups to the
Spectrum Protect server AND only when switching to a non-default
acsd port number AND only in clustered DB2 PureScale or Oracle
RAC. Other operations such as flash backups or restore are
unaffected.
Tivoli Storage Manager Versions Affected: All
Customer/L2 Diagnostics (If Applicable): Assume this is the
profile on the backup server:
>>> GLOBAL
ACS_DIR /home/fcmrr1/acs
ACSD shaggy 57329
# ENFORCE_TLS12 NO
TRACE YES |
| Problem Summary: |
****************************************************************
* USERS AFFECTED: *
* Users of IBM Spectrum Protect Snapshot for Unix/Linux *
* versions up to 8.1.4 on all supported platforms who protect *
* databases in a clustered environment (Oracle RAC or DB2 *
* pureScale) *
* Users of IBM Tivoli Storage FlashCopy Manager for Unix/Linux *
* all versions on all supported platforms who protect *
* databases in a clustered environment (Oracle RAC or DB2 *
* pureScale) *
****************************************************************
* PROBLEM DESCRIPTION: *
* See error description *
****************************************************************
* RECOMMENDATION: *
* Apply fixing level when available. This problem is currently *
* projected to be fixed in IBM Spectrum Protect Snapshot for *
* Unix/Linux 8.1.6. Note that this information is subject to *
* change at the discretion of IBM. *
**************************************************************** |
| Local Fix: |
Use the default port of 57328 |
| Solution |
|
| Workaround |
Use the default port number 57328 for the ACSD parameter in the
profile. |
| Timestamps |
Date - problem reported :
Date - problem closed :
Date - last modified :
| 10.08.2018
15.10.2018
15.10.2018 |
| Problem solved at the following versions (IBM BugInfos) |
|
| Problem solved according to the fixlist(s) of the following version(s) |
