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DB2 - Problem description

Problem IT36535 Status: Closed

INTERNAL LATCHING LOGIC ERROR FROM TABLE QUEUE SERVICES LEADS TODATABASE
SHUTDOWN

product:
DB2 FOR LUW / DB2FORLUW / B50 - DB2
Problem description:
db2diag.log entries  -

2020-12-07-21.48.32.865245+060 I26672726E630        LEVEL: Error
PID     : 87113                TID : 17754484568416 PROC :
db2sysc 1
INSTANCE: db2inst1             NODE : 001           DB   : BLUDB
APPHDL  : 0-44108              APPID: A.B.C.D
AUTHID  : AUTH1                HOSTNAME: host101
EDUID   : 35270                EDUNAME: db2agntp (BLUDB) 1
FUNCTION: DB2 UDB, table Q services, sqlktclo, probe:30
MESSAGE : DIA0001E An internal error occurred. Report the
following error code
          : "Line=00445, rc1=0x82170001, rc2=0x00000000,
rc3=(nil),
          msg=sqloxltc(tq_latch)".

2020-12-07-21.48.32.877786+060 I26676553E1092       LEVEL:
Severe
PID     : 87113                TID : 17754484568416 PROC :
db2sysc 1
INSTANCE: db2inst1             NODE : 001           DB   : BLUDB
APPHDL  : 0-44108              APPID: A.B.C.D
AUTHID  : AUTH1                HOSTNAME: host101
EDUID   : 35270                EDUNAME: db2agntp (BLUDB) 1
FUNCTION: DB2 UDB, relation data serv, sqlrr_dump_ffdc,
probe:250
MESSAGE : ZRC=0x82170001=-2112421887=SQLKT_PGM_ERROR
          "NON-SEVERE TQS internal processing error."
          DIA8532C An internal processing error has occurred.
DATA #1 : SQLCA, PD_DB2_TYPE_SQLCA, 136 bytes
 sqlcaid : SQLCA     sqlcabc: 136   sqlcode: -901   sqlerrml: 47
 sqlerrmc: probe 030 in sqlktclo(), msg=sqloxltc(tq_latch)
 sqlerrp : SQLRI14B
 sqlerrd : (1) 0x82170001      (2) 0x00000001      (3)
0x00000000
           (4) 0x00000000      (5) 0xFFFFFCB7      (6)
0x00000001
 sqlwarn : (1)      (2)      (3)      (4)        (5)       (6)

           (7)      (8)      (9)      (10)        (11)
 sqlstate:

2020-12-07-21.48.32.896041+060 I26685049E835        LEVEL:
Severe
PID     : 87113                TID : 17754484568416 PROC :
db2sysc 1
INSTANCE: db2inst1             NODE : 001           DB   : BLUDB
APPHDL  : 0-44108              APPID: A.B.C.D
AUTHID  : AUTH1                HOSTNAME: host101
EDUID   : 35270                EDUNAME: db2agntp (BLUDB) 1
FUNCTION: DB2 UDB, relation data serv, sqlrr_dump_sibling,
probe:160
MESSAGE : section stmt
DATA #1 : Hexdump, 64 bytes
0x0000100A98F78460 : 5345 4C45 4354 202A 2046 524F 4D20 4F44
SELECT * FROM OD
0x0000100A98F78470 : 535F 4844 502E 565F 544F 5049 435F 5452
S_HDP.V_TOPIC_TR
0x0000100A98F78480 : 414E 5341 4354 494F 4E46 4554 4348 4544
ANSACTIONFETCHED
0x0000100A98F78490 : 5F46 494E 414E 4345 3336 305F 464C 4154
_FINANCE360_FLAT


2020-12-07-21.48.36.812391+060 I26701923E626        LEVEL:
Severe
PID     : 87113                TID : 17754484568416 PROC :
db2sysc 1
INSTANCE: db2inst1             NODE : 001           DB   : BLUDB
APPHDL  : 0-44108              APPID: A.B.C.D
AUTHID  : AUTH1                HOSTNAME: host101
EDUID   : 35270                EDUNAME: db2agntp (BLUDB) 1
FUNCTION: DB2 UDB, relation data serv, sqlrr_dump_ffdc,
probe:550
RETCODE : ZRC=0x82170001=-2112421887=SQLKT_PGM_ERROR
          "NON-SEVERE TQS internal processing error."
          DIA8532C An internal processing error has occurred.


2020-12-07-22.04.24.249028+060 I27474202E884        LEVEL: Info
PID     : 87113                TID : 17741989736800 PROC :
db2sysc 1
INSTANCE: db2inst1             NODE : 001           DB   : BLUDB
APPHDL  : 0-44108              APPID: A.B.C.D
AUTHID  : AUTH1                HOSTNAME: host101
EDUID   : 35267                EDUNAME: db2agntp (BLUDB) 1
FUNCTION: DB2 UDB, base sys utilities,
sqeLocalDatabase::ForceDBShutdown, probe:17187
MESSAGE : Regular agent EDU doing ForceDBShutdown.  Force DB
shutdown agent ID
          is:
DATA #1 : APPHDL, PD_TYPE_SQLZ_APPHDL, 4 bytes
0-44108
DATA #2 : sqeApplication_acbInfo,
PD_TYPE_sqeApplication_acbInfo, 4 bytes
x0
CALLSTCK: (Static functions may not be resolved correctly, as
they are resolved to the nearest symbol)
  [0] 0x0000000000000000 ?unknown + 0x0
  [1] 0x0000000000000000 ?unknown + 0x0



On other members as well.

2020-12-07-21.48.32.895271+060 I27039538E1094       LEVEL:
Severe
PID     : 1263                 TID : 17727267729760 PROC :
db2sysc 11
INSTANCE: db2inst1             NODE : 011           DB   : BLUDB
APPHDL  : 0-44108              APPID:A.B.C.D
AUTHID  : AUTH1                HOSTNAME: host102
EDUID   : 352136               EDUNAME: db2agntp (BLUDB) 11
FUNCTION: DB2 UDB, relation data serv, sqlrr_dump_ffdc,
probe:250
MESSAGE : ZRC=0x82170001=-2112421887=SQLKT_PGM_ERROR
          "NON-SEVERE TQS internal processing error."
          DIA8532C An internal processing error has occurred.
DATA #1 : SQLCA, PD_DB2_TYPE_SQLCA, 136 bytes
 sqlcaid : SQLCA     sqlcabc: 136   sqlcode: -901   sqlerrml: 47
 sqlerrmc: probe 030 in sqlktclo(), msg=sqloxltc(tq_latch)
 sqlerrp : SQLRI14B
 sqlerrd : (1) 0x82170001      (2) 0x00000001      (3)
0x00000000
           (4) 0x00000000      (5) 0xFFFFFCB7      (6)
0x0000000B
 sqlwarn : (1)      (2)      (3)      (4)        (5)       (6)

           (7)      (8)      (9)      (10)        (11)


2020-12-07-21.53.43.593466+060 I27307528E633        LEVEL:
Severe
PID     : 1263                 TID : 17727267729760 PROC :
db2sysc 11
INSTANCE: db2inst1             NODE : 011           DB   : BLUDB
APPHDL  : 0-44108              APPID: A.B.C.D
AUTHID  : AUTH1                HOSTNAME: host102
EDUID   : 352136               EDUNAME: db2agntp (BLUDB) 11
FUNCTION: DB2 UDB, table Q services, sqlktdrp, probe:20
MESSAGE : DIA0001E An internal error occurred. Report the
following error code
          : "Line=01405, rc1=0x87170007, rc2=0x00000000,
rc3=(nil),
          msg=sqloxltc(tq_latch)".


2020-12-07-21.53.43.625136+060 I27311362E1103       LEVEL:
Severe
PID     : 1263                 TID : 17727267729760 PROC :
db2sysc 11
INSTANCE: db2inst1             NODE : 011           DB   : BLUDB
APPHDL  : 0-44108              APPID: A.B.C.D
AUTHID  : AUTH1                HOSTNAME: host102
EDUID   : 352136               EDUNAME: db2agntp (BLUDB) 11
FUNCTION: DB2 UDB, relation data serv, sqlrr_dump_ffdc,
probe:250
MESSAGE : ZRC=0x87170007=-2028535801=SQLKT_SEVERE_PGM_ERROR
          "SEVERE TQS internal processing error."
          DIA8516C A severe internal processing error has
occurred.
DATA #1 : SQLCA, PD_DB2_TYPE_SQLCA, 136 bytes
 sqlcaid : SQLCA     sqlcabc: 136   sqlcode: -901   sqlerrml: 47
 sqlerrmc: probe 030 in sqlktclo(), msg=sqloxltc(tq_latch)
 sqlerrp : SQLRI14B
 sqlerrd : (1) 0x82170001      (2) 0x00000001      (3)
0x00000000
           (4) 0x00000000      (5) 0xFFFFFCB7      (6)
0x0000000B
 sqlwarn : (1)      (2)      (3)      (4)        (5)       (6)

           (7)      (8)      (9)      (10)        (11)

This apar will report debug information into the db2diag.log but
will also be handled as a severe error and take down the
database.
The apar fix will improve the diagnostics and reduce the
severity of the error so that here will not be a database wide
impact.
Problem Summary:
****************************************************************
* USERS AFFECTED:                                              *
* all                                                          *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See Error Description                                        *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to Db2 11.5.6 or higher                              *
****************************************************************
Local Fix:
NA
Solution
Workaround
****************************************************************
* USERS AFFECTED:                                              *
* all                                                          *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See Error Description                                        *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to Db2 11.5.6 or higher                              *
****************************************************************
Comment
Upgrade to Db2 11.5.6 or higher
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
12.04.2021
30.06.2021
30.06.2021
Problem solved at the following versions (IBM BugInfos)
Problem solved according to the fixlist(s) of the following version(s)