|
Problem IC70863
|
Status: Closed |
DB2SUPPORT.LOG CONTAINS MESSAGES INCLUDING "RC=-2029060087" THAT INCORRECTLY INDICATE AN ERROR OCCURRED GETTING DB2DASDIAG.LOG |
| product: |
DB2 FOR LUW / DB2FORLUW / 970 - DB2 |
| Problem description: |
When you run the db2support command on Windows, the
db2support.log file in the zip file that the db2support command
generates might incorrectly include a sequence of messages which
includes "RC=-2029060087" as if an error had occurred getting
the db2dasdiag.log file.
The sequence of messages is like this, where "C:\Program
Files\IBM\DB2\DB2COPY1\DB2DAS00\dump"' is the location of the
db2dasdiag.log file:
XXXX-XX-XX-XX.XX.XX.XXXXXX [db2supdbinfo.C:XXXX]
RC=-2029060087 Attempting to collect files from '"C:\Program
Files\IBM\DB2\DB2COPY1\DB2DAS00\dump"'
XXXX-XX-XX-XX.XX.XX.XXXXXX [db2supdbinfo.C:XXXX] ->
db2dasdiag.log
Such a sequence of messages might appear even though no error
has occurred and the db2dasdiag.log has really been correctly
included in the zip file that the db2support command has
generated. |
| Problem Summary: |
****************************************************************
* USERS AFFECTED: *
* Users of DB2 for Linux, UNIX and Windows *
****************************************************************
* PROBLEM DESCRIPTION: *
* See Error Description *
****************************************************************
* RECOMMENDATION: *
* . *
**************************************************************** |
| Local Fix: |
Check that the zip file that the db2support command has
generated really does contain a db2dasdiag.log file. If it does
then you can ignore those messages in db2support.log. |
| Solution |
Problem was first fixed in Version 9.7 Fix Pack 4.
At a minimum, this fix should be applied on the machine on
which you run the db2support command. |
| Workaround |
Check that the zip file that the db2support command has
generated really does contain a db2dasdiag.log file. If it does
then you can ignore those messages in db2support.log. |
| Timestamps |
Date - problem reported :
Date - problem closed :
Date - last modified :
| 31.08.2010
25.05.2011
25.05.2011 |
| Problem solved at the following versions (IBM BugInfos) |
9.7.FP4
|
| Problem solved according to the fixlist(s) of the following version(s) |
