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Informix Advanced Enterprise Edition V12.10.xC16

Program 5725-D14
June 15, 2023

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Informix Advanced Enterprise Edition V12.10

Program 5725-D14
March 26, 2013

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Monitoring  

Service & Support for IBM Database Systems
 
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Administration and Monitoring

  • Administration of IBM databases adapted to customer requirements.  
  • Analysis, monitoring, support, up to 24x7 support for systems with high availability requirements.
 
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Service

  • Services for all data management requirements.
  • Booking via service packages or individual agreement of services.
 
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Support

  • IBM database support request.
  • Support tickets, also without IBM product maintenance, directly bookable via webshop.
 
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Release Newsletter

  • Don't miss a bugfix or update for Informix.
  • Register for our Release Newsletter.
  • Up-to-date information about updates within 24 hours via E-Mail.
 
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Product Lifecycle

  • View product lifecycle information on Informix directly here.
  • Detailed information about availability, end-of-marketing (EOM) and end-of-service (EOS) dates.
  • IBM Announcement or Product Withdrawal announcements, with information on product replacements.
 
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Bug Research

  • Bug research of the CURSOR Service Distribution for Informix databases.
  • Powerful full-text search for problems and solutions.
  • Problem description, identification, processing status, solutions and workarounds.
 
     
Zufriedener Administrator, Informix Support mit CURSOR

Informix Monitoring - References and Examples

Here you will find special problems and their solutions - get an idea of our services!
  • We support customers who are active in security-relevant areas or customers who use Informix as a central and sensitive part of their data infrastructure. In this context, all examples were made anonymous.
  • For a personal reference, we will be happy to arrange direct contact for you - please contact us!

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Informix 271 could not insert new row -
downtime prevented

For our customers, we monitor existentially important and time-critical database systems.
For comprehensive monitoring and alerting, we naturally use our own tool, the Admin Scout for Informix.

In this real-life example, a parameter has reached the defined alarm threshold.
The Admin-Scout sends an e-mail to CURSOR Informix Support:

**************************************************

Notification Type: PROBLEM
Service: informix-checkalert
Alert color: RED

Message:
database: tablename has 16777215 pages, free are 1248744 pages
pagesisze is 2k maximum is 16.7 Mio pages

**************************************************

Meaning of the alarm

A table has allocated the maximum number of pages and the free pages are less than 10%.
As soon as the free pages are already used, all attempts to write to this table are aborted.

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  1. Contact
  2. Informix Support Hotline - Requests and Contact
  3. Informix Database Monitoring
  4. Service and support for Informix

ADMIN-SCOUT -

AKTUELLES -

DISTRIBUTION -

VERTRIEB -

SERVICE -

ADMIN-SCOUT-LANDING-PAGE -

WEBSHOP -

FORMULARE -

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