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160 F 36738747Standard supporting times

Monday to Friday from 8 AM to 5 PM

(Except for German nationwide holidays or after individual contractual agreements)

Telephone standard

Central number for incoming support inquiries per telephone during the standard supporting times

+49 641 40 000 - 333
 

Telephone hotline 7x24

Hotline for 7x24 support outside of the standard supporting times

  • Access is provided with ticketing
  • or is for 7x24 contact persons here visible

E-Mail

Contact adresses for the IBM-Support of the CURSOR-Distribution

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Internet/ticket portal 

Insight in the editing of support process

Cursor Premium ISV Support

160 F 36482696-rotateOur 7x24 preventive-support offers around the clock availability and prevents shortages and disturbances through our preventive approach.

Expanded administration, migration, monitoring, tuning or the installation of high availability solutions are common performances our ISVs call on. Where can we support you?
Talk to us! premium-x26

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