• Monitoring ( 1 )
             
     

    Informix Monitoring

    pfeil  
       
    direct supported by CURSOR
  • 1.) Monitoring (25.10.2018)
             
     

    Informix Monitoring and Administration

    pfeil  
       
    direct supported by CURSOR
  • 2.) Monitoring (25.10.2018)
             
     

    Administration up to 7x24

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    Analysis - Consulting - Support
  • 3.) Monitoring (25.10.2018)
             
     

    create open spaces

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    increase reliability
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Informix Monitoring

Monitoring and administration individually tailored to the needs of the customer!

Discuss your requirements with us.

We support you in the administration of your Informix database systems - individually adapted to your needs.

Our services range from preventive monitoring with bottleneck analysis, direct integration into escalation and alerting, up to 7x24 support for systems with high availability. This includes short reaction times and fixed contact persons in our support.

As a basic tool for monitoring we usually use the "Admin-Scout for Informix".

All measures are always carried out in direct coordination with the system support on the part of our customers.

For general routine tasks we offer two standard packages:

  • Sout-Admin and
  • Scout-Ultimate.

The range of services offered by the packages is for your orientation, both packages can be booked in our webshop.

contact form 600x109Please contact us for individual arrangements.


Informix Monitoring - Overview standard products

Scout-Admin / Administrationscout admin 400x400c

  • Assigning CURSOR with the standard administration for your Informix database.
  • Relief of routine tasks, controlled monitoring, bottleneck prevention.

Scout-Admin includes extensive support in Informix administration by our support staff. Performance data and system statuses are monitored and evaluated daily via our monitoring. Alerts are sent to the customer's administration and directly to CURSOR Informix support. Our support staff will check the messages for any need for action and initiate the necessary steps.

view product de 600x109All administrative activities are coordinated and carried out in consultation with the customer's IT department.


scout ultimate 400x400cScout-Ultimate / 7x24 Support

  • Standard administration with 7x24 support for systems in high availability environments.
  • Preventive monitoring, alerting, short response times and known direct contact persons in our support.

Scout-Ultimate includes the same features as Scout-Admin and additionally a 7x24 hours support with short response times.

The Scout-Ultimate Standby applies to Prio-1 cases (system down) outside of CURSOR's regular business hours. Customers have direct telephone contact with one of our support staff.

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Admin-Scout / Intel-x86 Packageadmin 90978345 400x400

Monitoring and tuning with the Best Practice Toolbox for Informix administrators. The Admin-Scout provides an easy way to administrate Informix via one central web server:

  • Combined database and system monitoring;
  • Access to all Informix instances on the corporate network;
  • Configuration and administration of almost all database parameters via one tool;
  • Dashboards and meaningful reporting for a quick overview;
  • Bottleneck analysis, performance optimization, SQL trace;
  • Granular monitoring and prioritized alerting;
  • Logging and evaluation, printable reports.

view product de 600x109The package includes the provision of an Admin-Scout with system and monitoring software as a virtual appliance, as well as service and update services for a period of 12 months.


admin 90978345 400x400Scout-Starter / Best Practice

If you have little previous knowledge of Informix administration and want to use the Admin-Scout quickly, we will support you in your first steps with the Admin-Scout.

We take over the integration into your system environment and the start configuration for you. We carry out the first evaluations and analyses and adapt parameters and thresholds to your requirements.

Benefit immediately from the best practice configuration and know-how of our Informix support staff.

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Scout-Trainer / Online Workshopscout trainer 400x400c

Introduction to Informix administration with the Admin-Scout.

The Scout Trainer is aimed at administrators who already have experience with Informix and want to simplify their daily work with the Admin-Scout. Based on your Informix know-how, our training provides a comprehensive introduction to Informix administration with the Admin-Scout.

Our trainers are IBM-certified Informix administrators, with many years of experience in Informix support and application development. In our online training sessions, we can flexibly plan and answer to your individual topics and questions. Take advantage of our standard training courses or let us know your individual training needs.view product de 600x109


Additional Support and Service Offerings

Support requestSupport request

Support request

InstallationInstallation

Installation

Backup/RecoveryBackup/Recovery

Backup/Recovery

High AvailabilityHigh Availability

High Availability

PerformancePerformance

Performance

Trade-UpTrade-Up

Trade-Up

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Informix for AdministratorsInformix for Administrators

Informix for Administrators

All service offers in our webshopAll service offers in our webshop

All service offers in our webshop

Admin-Scout for InformixAdmin-Scout for Informix

Admin-Scout for Informix

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