Service and Support for Informix Administrators

Active support by CURSOR for your Informix database systems

• Through system-oriented tool development and more than twenty years of support experience (second level), our employees have very deep technological knowledge of Informix.
• The result of this work is many years of direct contact with Informix developers, support staff and product managers - worldwide.
• The development of the Admin-Scout, our software tool for administration, monitoring and tuning of Informix, is the basement of the high performance standard we offer our customers.

From a visit by an IT manager with high-performance, business-critical OLTP systems and 24x7 support by CURSOR:

„On the way to CURSOR we asked ourselves why this meeting is necessary today - we have no Informix problems at all."

„Thank you - that's exactly our job“

Service for Informix 

• Project planning and project support for Informix systems. Consulting, Audit, Documentation.
• Migration, data management, interface planning.
• Optimization - runtime analysis, slow statements bottlenecks, performance tuning.
• Security - access control, encryption, archiving.

Administration and Monitoring of Informix Database Systems

• Standard administration by CURSOR.
• 24x7 support by CURSOR with short response times for systems with high availability.
• General monitoring, alerting, recommendation of measures.
• Support in administration - Remote Admin or Standby Admin in case of need.

Tools for Administrators

• Admin-Scout for Informix.
• Bug research for Informix.
• Informix lifecycle.
• Informix Releaseinfo by newsletter.