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DB2 - Problem description

Problem IT22260 Status: Closed

INSTANCE CRASH AFTER RUNNING OUT OF MEMORY

product:
DB2 FOR LUW / DB2FORLUW / B10 - DB2
Problem description:
Db2 instance crashed on one partition after running out of 
memory with the following stack: 
 
CALLSTCK: (Static functions may not be resolved correctly, as 
they are resolved to the nearest symbol) 
  [0] 0x00007FEBD152AEEC sqloPGRPRegisterOneCrash + 0x20C 
  [1] 0x00007FEBD167EDEF sqloEDUCodeTrapHandler + 0xB2F 
  [2] 0x00007FEBD8EED7E0 /lib64/libpthread.so.0 + 0xF7E0 
  [3] 0x00007FEBCFF9F742 _Z8sqlkqopnP17sqlkqBqsOpenParms + 0xC12 
  [4] 0x00007FEBCFFBC65C 
_Z8sqlktopnP8sqeAgentP9sqlri_taoP9SQLE_KRCB + 0x12AC 
  [5] 0x00007FEBD2213F9B _Z8sqlriopnP8sqlrr_cbP9sqlri_taoPi + 
0x44B 
  [6] 0x00007FEBD2399C2D _Z8sqlritqbP8sqlrr_cb + 0x22D 
  [7] 0x00007FEBD22A5017 
_Z15sqlriSectInvokeP8sqlrr_cbP12sqlri_opparm + 0x4B7 
  [8] 0x00007FEBD1CE21C9 
_Z21sqlrr_subagent_routerP8sqeAgentP12SQLE_DB2RA_T + 0xDE9 
  [9] 0x00007FEBCF87761F 
/db2home/db2edwp1/sqllib/lib64/libdb2e.so.1 + 0x4FDF61F 
  [10] 0x00007FEBCF875EF0 _Z21sqleProcessSubRequestP8sqeAgent + 
0x3E0 
  [11] 0x00007FEBCF8AA477 _ZN8sqeAgent6RunEDUEv + 0x5D7 
  [12] 0x00007FEBD30C2FB6 _ZN9sqzEDUObj9EDUDriverEv + 0x116 
  [13] 0x00007FEBD167B5B8 sqloEDUEntry + 0x578 
  [14] 0x00007FEBD8EE5AA1 /lib64/libpthread.so.0 + 0x7AA1 
  [15] 0x00007FEBC9916BCD clone + 0x6D 
 
Messages in db2diag.log will be similar to: 
 
2017-09-04-04.30.39.732652+000 E110068359E706        LEVEL: 
Warning 
PID     : 25249                TID : 140471707887360 PROC : 
db2sysc 0 
INSTANCE: db2inst1             NODE : 000            DB   : 
SAMPLE 
APPHDL  : 0-15638              APPID: 
10.55.76.184.51809.170904030603 
AUTHID  : AUTHID             HOSTNAME: partition1 
EDUID   : 165886               EDUNAME: db2agnts (SAMPLE) 0 
FUNCTION: DB2 UDB, SQO Memory Management, 
SqloMemController::getPartitionStats, probe:10 
DATA #1 : <preformatted> 
Instance Memory Controller statistics. 
Instance Memory Automatic: No. 
Maximum size = 118111600 KB 
Current size = 118111424 KB 
Usage HWM = 118111552 KB 
Cached memory = 216384 KB 
Cached DB memory = 0 KB 
 
2017-09-04-04.30.39.748838+000 I110072547E1086       LEVEL: 
Warning 
PID     : 25249                TID : 140471707887360 PROC : 
db2sysc 0 
INSTANCE: db2inst1             NODE : 000            DB   : 
SAMPLE 
APPHDL  : 0-15638              APPID: 
10.55.76.184.51809.170904030603 
AUTHID  : AUTHID             HOSTNAME: partition1 
EDUID   : 165886               EDUNAME: db2agnts (SAMPLE) 0 
FUNCTION: DB2 UDB, SQO Memory Management, 
SqloMemController::requestMemory, probe:50 
MESSAGE : ZRC=0x8B0F0000=-1961951232=SQLO_NOMEM "No Memory 
Available" 
          DIA8300C A memory heap error has occurred. 
DATA #1 : String, 36 bytes 
OOM - Instance memory request failed 
DATA #2 : String, 35 bytes 
Logging disabled until next success 
DATA #3 : unsigned integer, 8 bytes 
1048576 
DATA #4 : unsigned integer, 8 bytes 
0 
DATA #5 : String, 13 bytes 
APPL-SAMPLE 
DATA #6 : unsigned integer, 8 bytes 
9202171904 
DATA #7 : unsigned integer, 8 bytes 
215547904 
DATA #8 : unsigned integer, 8 bytes 
120946098176 
DATA #9 : unsigned integer, 8 bytes 
120946278400 
DATA #10: unsigned integer, 8 bytes 
215547904 
 
2017-09-04-04.30.42.489568+000 E111194474E766        LEVEL: 
Warning 
PID     : 25249                TID : 140471854688000 PROC : 
db2sysc 0 
INSTANCE: db2inst1             NODE : 000            DB   : 
SAMPLE 
APPHDL  : 0-26595              APPID: 
10.120.16.118.50278.171112235219 
AUTHID  : EDUVDM3P             HOSTNAME: partition1 
EDUID   : 166932               EDUNAME: db2agent (SAMPLE) 0 
FUNCTION: DB2 UDB, SQO Memory Management, 
sqloMemLogPoolConditions, probe:30 
DATA #1 : <preformatted> 
Out of memory failure for Statement Heap on node 0. 
Requested block size           : 888 bytes. 
Physical heap size             : 0 bytes. 
Configured heap size           : 327680000 bytes. 
Unreserved memory used by heap : 0 bytes. 
Unreserved memory left in set  : 0 bytes. 
 
2017-09-04-04.36.13.550198+000 I124014097E1036       LEVEL: 
Severe 
PID     : 25249                TID : 140496517195520 PROC : 
db2sysc 0 
INSTANCE: db2inst1             NODE : 000            DB   : 
SAMPLE 
APPHDL  : 0-46106              APPID: 
10.120.16.120.60306.171017052444 
AUTHID  : EDUCMP1P             HOSTNAME: partition1 
EDUID   : 167545               EDUNAME: db2agnts (SAMPLE) 0 
FUNCTION: DB2 UDB, relation data serv, sqlrr_dump_ffdc, 
probe:250 
MESSAGE : ZRC=0x87120007=-2028863481=SQLR_SEVERE_PGM_ERROR 
          "Severe programming error" 
          DIA8516C A severe internal processing error has 
occurred. 
DATA #1 : SQLCA, PD_DB2_TYPE_SQLCA, 136 bytes 
sqlcaid : SQLCA     sqlcabc: 136   sqlcode: 0   sqlerrml: 0 
sqlerrmc: 
sqlerrp : SQL11012 
sqlerrd : (1) 0x00000000      (2) 0x00000000      (3) 0x00000000 
           (4) 0x00000000      (5) 0x00000000      (6) 
0x00000000 
sqlwarn : (1)      (2)      (3)      (4)        (5)       (6) 
           (7)      (8)      (9)      (10)        (11) 
sqlstate: 
 
2017-09-04-04.41.09.321155+000 E125395774E610        LEVEL: 
Severe 
PID     : 25242                TID : 139940373456640 PROC : 
db2wdog 0 [db2inst1] 
INSTANCE: db2inst1             NODE : 000 
HOSTNAME: partition1 
EDUID   : 2                    EDUNAME: db2wdog 0 [db2inst1] 
FUNCTION: DB2 UDB, base sys utilities, sqleWatchDog, probe:20 
MESSAGE : ADM0503C  An unexpected internal processing error has 
occurred. All 
          database manager processes associated with this 
instance have been 
          shutdown. Diagnostic information has been recorded. 
Contact IBM 
          Support for further assistance. 
 
This was caused by poor error handling in Db2.
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* ALL                                                          * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Problem Description above.                               * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 Version 11.1.3 Fix Pack 3                     * 
****************************************************************
Local Fix:
N/A
available fix packs:
Db2 Version 11.1 Mod 3 Fix Pack 3 for Linux, UNIX, and Windows
Db2 Version 11.1 Mod3 Fix Pack3 iFix001 for Linux, UNIX, and Windows
Db2 Version 11.1 Mod3 Fix Pack3 iFix002 for Linux, UNIX, and Windows

Solution
First fixed in DB2 Version 11.1.3 Fix Pack 3
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
04.09.2017
16.03.2018
16.12.2019
Problem solved at the following versions (IBM BugInfos)
Problem solved according to the fixlist(s) of the following version(s)