|
Problem IT30316
|
Status: Closed |
Restore functionality is not working when using NetBackup & CommVault storage managers.
|
| product: |
INFORMIX SERVER / 5725A3900 / E10 - |
| Problem description: |
When using certain storage managers, such as Veritas NetBackup,
the retrieval of objects for a restore operation is not
possible. The bar debug log file includes messages of the form:
BSAGetObject: input: bufferLen = 63488, numBytes = 0
...
BSAGetObject: output: bufferLen = 63488, numBytes = 0
BSAGetObject: return 0 (0x00)
...
barGetObjectMain: return 0 (0x00)
barGetObject: BUG!!, numbtes(0) < headerlen(4096).
barGetObject: return 159 (0x9f) |
| Problem Summary: |
****************************************************************
* USERS AFFECTED: *
* Users of IDS prior to 14.10.xC3 *
****************************************************************
* PROBLEM DESCRIPTION: *
* Restore functionality is not working when using NetBackup & *
* CommVault storage managers. *
****************************************************************
* RECOMMENDATION: *
* Upgrade to Informix Server 14.10.xC3+. *
**************************************************************** |
| Local Fix: |
|
| Solution |
|
| Workaround |
****************************************************************
* USERS AFFECTED: *
* Users of IDS prior to 14.10.xC3 *
****************************************************************
* PROBLEM DESCRIPTION: *
* Restore functionality is not working when using NetBackup & *
* CommVault storage managers. *
****************************************************************
* RECOMMENDATION: *
* Upgrade to Informix Server 14.10.xC3+. *
**************************************************************** |
| Comment |
Problem fixed in Informix Server 14.10.xC3+. |
| Timestamps |
Date - problem reported :
Date - problem closed :
Date - last modified :
| 18.09.2019
02.12.2019
02.12.2019 |
| Problem solved at the following versions (IBM BugInfos) |
14.10.xC3
|
| Problem solved according to the fixlist(s) of the following version(s) |
