Service & Support for IBM Database Systems |
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Administration and Monitoring
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Service
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Support
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Release Newsletter
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Product Lifecycle
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Bug Research
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Informix Monitoring - References and Examples
Here you will find special problems and their solutions - get an idea of our services!
- We support customers who are active in security-relevant areas or customers who use Informix as a central and sensitive part of their data infrastructure. In this context, all examples were made anonymous.
- For a personal reference, we will be happy to arrange direct contact for you - please contact us!
Informix 271 could not insert new row -
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Request & Contact
For all our services around Informix we are happy to answer your questions.
Contact us directly or use our contact form.
We are your personal contact
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Erik Stahlhut Head of business division CURSOR Service Distribution Telephone: +49 (0) 641 / 40 000 300
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Juergen Storch Contract- and license management Telephone: +49 (0) 641 / 40 000 311 |
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Informix Support Hotline
Informix Assert Failed - Problems with Informix?
Get support and assistance for your Informix database here!
The Informix Support Hotline of the CURSOR Service Distribution, also offers troubleshooting support for older Informix versions - as well as installations without active IBM product maintenance. We provide this only for the installed version. This includes the identification of the error, the search for possible solutions (workaround), recommendations for the configuration of the database or the database environment.
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If you are not yet a CURSOR Service Distribution customer, please use our Informix support request form.
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In urgent cases you can reach the Informix Hotline Support directly at the following phone number: 0049 641 40 000 333.
Standard supporting times
Monday to Friday from 8 AM to 5 PM
(Except for German nationwide holidays or after individual contractual agreements)
Telephone standard +49 641 40 000 - 333
Central number for incoming support inquiries per telephone during the standard supporting times.
Telephone hotline 24x7
Hotline for 24x7 support outside of the standard supporting times - access is provided with ticketing.
E-Mail - This email address is being protected from spambots. You need JavaScript enabled to view it.
Contact adresses for the IBM-Support of the CURSOR Service Distribution.








Informix Enterprise Replication is a powerful way to replicate data assets across distributed installations and keep them consistent.
Customized use of the Admin-Scout thanks to the new role concept
With the ONCONFIG Explorer, Admin-Scout 3.2 offers a completely new module for managing ONCONFIG variables.
The entire storage administration clearly arranged in one module!
Admin Scout 3.2 offers a long-awaited feature: easy comparison of the databases' structures in different instances.
Development
Revised user interface
We asked the question, which areas of an Informix database system have to be administered manually and where is it possible to set up an automated administration? The goal is to achieve increasing automation and independent optimization of the system through an interaction of sensors and tasks.
Already in the last versions many improvements were introduced for the security of the Admin Scout. It was very important for us that during a login no more passwords are transferred between Admin-Scout and the browser.
Important features for cluster configuration and better analysis of instances in a group
The Admins-Scout Dashboard is an extremely powerful and informative tool that gives you an overview of the state of your Informix servers
An Admin-Scout feature for fast analysis of DBSpaces




