DB2 - Problem description
Problem IC70863 | Status: Closed |
DB2SUPPORT.LOG CONTAINS MESSAGES INCLUDING "RC=-2029060087" THAT INCORRECTLY INDICATE AN ERROR OCCURRED GETTING DB2DASDIAG.LOG | |
product: | |
DB2 FOR LUW / DB2FORLUW / 970 - DB2 | |
Problem description: | |
When you run the db2support command on Windows, the db2support.log file in the zip file that the db2support command generates might incorrectly include a sequence of messages which includes "RC=-2029060087" as if an error had occurred getting the db2dasdiag.log file. The sequence of messages is like this, where "C:\Program Files\IBM\DB2\DB2COPY1\DB2DAS00\dump"' is the location of the db2dasdiag.log file: XXXX-XX-XX-XX.XX.XX.XXXXXX [db2supdbinfo.C:XXXX] RC=-2029060087 Attempting to collect files from '"C:\Program Files\IBM\DB2\DB2COPY1\DB2DAS00\dump"' XXXX-XX-XX-XX.XX.XX.XXXXXX [db2supdbinfo.C:XXXX] -> db2dasdiag.log Such a sequence of messages might appear even though no error has occurred and the db2dasdiag.log has really been correctly included in the zip file that the db2support command has generated. | |
Problem Summary: | |
**************************************************************** * USERS AFFECTED: * * Users of DB2 for Linux, UNIX and Windows * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * . * **************************************************************** | |
Local Fix: | |
Check that the zip file that the db2support command has generated really does contain a db2dasdiag.log file. If it does then you can ignore those messages in db2support.log. | |
Solution | |
Problem was first fixed in Version 9.7 Fix Pack 4. At a minimum, this fix should be applied on the machine on which you run the db2support command. | |
Workaround | |
Check that the zip file that the db2support command has generated really does contain a db2dasdiag.log file. If it does then you can ignore those messages in db2support.log. | |
Timestamps | |
Date - problem reported : Date - problem closed : Date - last modified : | 31.08.2010 25.05.2011 25.05.2011 |
Problem solved at the following versions (IBM BugInfos) | |
9.7.FP4 | |
Problem solved according to the fixlist(s) of the following version(s) |