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Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running


Monitoring Monitoring


  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!



  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!



  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!

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  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

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in Informix Administration



Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.


About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.


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For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.


Fix Pack 14.10.xC10

Fix release date: 15 Mar 2023

Status: Recommended

Download: IBM Marketing Registration Services or Passport Advantage




onpsm cloud stdio documentation wrong/old


Server generating the AF with "Assert Failed: yield_processor: Conditional latch count nonzero Error"


"cdr modify replicate --cascaderepl y|n" nearly ineffective


Informix dbms DataBlade returning 0 bytes for getlength on files > 2gb


Replicating smartblobs greater than 2GB issue.


An Admin CKPT is initiated during a Level 0 archive for each Logical Log dropped causing high contention in active environment


Only one crypto vp is being used on the RSS node when the VP is set multiple.


Update Statistics distributions are not using index when index definition matches table definition and FLS is enabled


AF generated when using GROUP BY for select query with genbson function


Running onstat -g cluster verobose on primary server with HDR setup shows "Time of last ack: 1970/01/01"


Select first with year(today) query on fragmented table does not return any row


Recursive CTE SELECT query works in 12.10 and fails in 14.10 with error 26088


"onstat -g top session cpu 1" always throws "Errors found in session block list. May be caused by changing data structures."


Massive parallel activity to the same table can create a bottleneck on mutex wait pt_partnum


Error 706/111 - dbschema prints GRANT statements in alphabetical order


Insert with a remote select part using a date/datetime SPL variable return -201 from the remote server


Drop table with over 45 million sblobs can assert bad allocation size (negative) for pool smartblob


DDRBLOCK / rsccompdict corruption after rollback of a transaction that created and filled a compressed table (For example,  slow ALTER TABLE)


Missing read-ahead recovering CLR records


Memory corruption when executing two Java udrs on the same column in the same statement


Colmin, colmax explanation needs to be changed


Installation documentation should include the requirement for both /tmp and IATEMPDIR to not have noexec set for their respective filesystem


Remove "Smart Analytics Optimizer Studio" from 14.10 IWA documentation


Silent install on Windows does not install IBM GSKit


Trailing blank after ssl.enable=true are not removed, leading to cryptic error messages, as connection will not use SSL


Naming Convention is not consistent for Secondary Informix Server in HQ Screen


We should have an option to show the password being typed in the setup for both ids instance and hq agent


The time for incidents should not be an interval, but a real date and time


HQ screen should tell why index is greyed out


The informix hq agent does not change the frequency of running if server is in quiescent mode


InformixHQ: When HDR is disconnected and then subsequently reconnects there is no alert sent


Allows to hide system catalog tables in system reports -> table activity


Informixsq agent still logs exception


In Storage Tables & Indexes "Include System catalogs" needs to be changed to "Include System catalog Tables"


The onconfig parameter BAR_ENCRYPTION and BAR_DECRYPTION is missing