suche 36x36
  • CURSOR Service Distribution
           
     

    CURSOR Service Distribution

    24x7 Always Up

    pfeil
  • Logistics and transportation
           
     

    Logistics and transportation

    24x7 Always Up

    pfeil
  • Industrial environments
           
     

    Industrial environments

    24x7 Always Up

    pfeil
  • Trade and commerce
           
     

    Trade and commerce

    24x7 Always Up

    pfeil
  • Online shopping
           
     

    Online shopping

    24x7 Always Up

    pfeil
  • We care about your databases
           
     

    We care about your databases

    24x7 Always Up

    pfeil
 

Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

  Service
  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

esa bp werden blue 1000x100

 
 
 
 

CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

esa bp werden blue 1000x100

esa bp werden blue 1000x100

 

 

  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
Latest versionsfixlist
11.1.0.7 FixList
10.5.0.9 FixList
10.1.0.6 FixList
9.8.0.5 FixList
9.7.0.11 FixList
9.5.0.10 FixList
9.1.0.12 FixList
Have problems? - contact us.
Register for free anmeldung-x26
Contact form kontakt-x26

DB2 - Problem description

Problem IC66552 Status: Closed

POSSIBLE PANIC IN SQLDUNSETPUNC, PROBE:12991

product:
DB2 FOR LUW / DB2FORLUW / 970 - DB2
Problem description:
During a row fetch, a panic may occur and the db2diag.log 
indicates Severe error at 
probe 12991 in function sqldUnsetPunc. 
 
 
2009-09-15-22.09.22.570383-240 I136989991E1721       LEVEL: 
Severe 
PID     : 20366                TID  : 47538820344128 KTID : 
21346 
PROC    : db2sysc 2 
INSTANCE: svtdbm8              NODE : 002          DB   : DJDB 
APPHDL  : 2-482                APPID: *N2.svtdbm8.090916020917 
AUTHID  : SVTDBM8 
EDUID   : 83                   EDUNAME: db2agent (DJDB) 2 
FUNCTION: DB2 UDB, data management, sqldUnsetPunc, probe:12991 
MESSAGE : Invalid record header offset ... record offset: 
DATA #1 : Pointer, 8 bytes 
0x00002b3c80f6107c 
DATA #2 : String, 31 bytes 
address of start of data page: 
DATA #3 : Pointer, 8 bytes 
0x00002b3c5842b030 
DATA #4 : String, 35 bytes 
first byte after data page header: 
DATA #5 : Pointer, 8 bytes 
0x00002b3c5842b046 
DATA #6 : String, 17 bytes 
data page space: 
DATA #7 : unsigned integer, 8 bytes 
32700 
DATA #8 : String, 15 bytes 
Record header: 
DATA #9 : Hexdump, 4 bytes 
0x00002B3C80F6107C : 0200 B0FA 
.... 
CALLSTCK: 
  [0] 0x00002B3C2989AFB1 pdLog + 0x1ED 
  [1] 0x00002B3C29DF287B 
_Z13sqldUnsetPuncP13SQLD_DFM_WORKP12SQLD_REC_HDRh + 0x3A1 
  [2] 0x00002B3C29E1E084 _Z15sqldLockForReadP8SQLD_CCB + 0x46E 
  [3] 0x00002B3C2C218742 _Z14sqlriLockTableP8sqlrr_cb + 0x14C 
  [4] 0x00002B3C29DF7D46 
_Z21sqlriExecSimpleThreadP8sqlrr_cbP12sqlri_opparm + 0x45E 
  [5] 0x00002B3C29E5F3C5 
_Z16sqldEvalDataPredP13SQLD_DFM_WORKPmP10SQLD_DPRED + 0x281 
  [6] 0x00002B3C29E6410E _Z12sqldReadNormP13SQLD_DFM_WORKl + 
0x1998 
  [7] 0x00002B3C29E64D5D /home/svtdbm8/sqllib/lib64/libdb2e.so.1 
+ 0x1660D5D 
  [8] 0x00002B3C29E6691F _Z7sqldfrdP13SQLD_DFM_WORK + 0xF47 
  [9] 0x00002B3C29DEC53C 
_Z12sqldRowFetchP8sqeAgentP8SQLD_CCBmmPP10SQLD_VALUEP8SQLZ_RIDmP 
12SQLD_ID_LISTP9SQLP_LSN8 
+ 0x16 
CA
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* all                                                          * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* A Panic occurs and the db2diag.log indicates Severe error at * 
* probe 1291.                                                  * 
*                                                              * 
*                                                              * 
* 2009-09-15-22.09.22.570383-240 I136989991E1721       LEVEL:  * 
* Severe                                                       * 
* PID     : 20366                TID  : 47538820344128 KTID :  * 
* 21346                                                        * 
* PROC    : db2sysc 2                                          * 
* INSTANCE: svtdbm8              NODE : 002          DB   :    * 
* DJDB                                                         * 
* APPHDL  : 2-482                APPID:                        * 
* *N2.svtdbm8.090916020917                                     * 
* AUTHID  : SVTDBM8                                            * 
* EDUID   : 83                   EDUNAME: db2agent (DJDB) 2    * 
* FUNCTION: DB2 UDB, data management, sqldUnsetPunc,           * 
* probe:12991                                                  * 
* MESSAGE : Invalid record header offset ... record offset:    * 
* DATA #1 : Pointer, 8 bytes                                   * 
* 0x00002b3c80f6107c                                           * 
* DATA #2 : String, 31 bytes                                   * 
* address of start of data page:                               * 
* DATA #3 : Pointer, 8 bytes                                   * 
* 0x00002b3c5842b030                                           * 
* DATA #4 : String, 35 bytes                                   * 
* first byte after data page header:                           * 
* DATA #5 : Pointer, 8 bytes                                   * 
* 0x00002b3c5842b046                                           * 
* DATA #6 : String, 17 bytes                                   * 
* data page space:                                             * 
* DATA #7 : unsigned integer, 8 bytes                          * 
* 32700                                                        * 
* DATA #8 : String, 15 bytes                                   * 
* Record header:                                               * 
* DATA #9 : Hexdump, 4 bytes                                   * 
* 0x00002B3C80F6107C : 0200 B0FA                               * 
*    ....                                                      * 
* CALLSTCK:                                                    * 
*   [0] 0x00002B3C2989AFB1 pdLog + 0x1ED                       * 
*   [1] 0x00002B3C29DF287B                                     * 
* _Z13sqldUnsetPuncP13SQLD_DFM_WORKP12SQLD_REC_HDRh + 0x3A1    * 
*   [2] 0x00002B3C29E1E084 _Z15sqldLockForReadP8SQLD_CCB +     * 
* 0x46E                                                        * 
*   [3] 0x00002B3C2C218742 _Z14sqlriLockTableP8sqlrr_cb +      * 
* 0x14C                                                        * 
*   [4] 0x00002B3C29DF7D46                                     * 
* _Z21sqlriExecSimpleThreadP8sqlrr_cbP12sqlri_opparm + 0x45E   * 
*   [5] 0x00002B3C29E5F3C5                                     * 
* _Z16sqldEvalDataPredP13SQLD_DFM_WORKPmP10SQLD_DPRED + 0x281  * 
*   [6] 0x00002B3C29E6410E _Z12sqldReadNormP13SQLD_DFM_WORKl + * 
* 0x1998                                                       * 
*   [7] 0x00002B3C29E64D5D                                     * 
* /home/svtdbm8/sqllib/lib64/libdb2e.so.1 + 0x1660D5D          * 
*   [8] 0x00002B3C29E6691F _Z7sqldfrdP13SQLD_DFM_WORK + 0xF47  * 
*   [9] 0x00002B3C29DEC53C                                     * 
* _Z12sqldRowFetchP8sqeAgentP8SQLD_CCBmmPP10SQLD_VALUEP8SQLZ_RID 
* + 0x16                                                       * 
* CA                                                           * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to  v9.07.002                                        * 
****************************************************************
Local Fix:
N/A
available fix packs:
DB2 Version 9.7 Fix Pack 2 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 3 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 3a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 4 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 5 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows

Solution
Problem is first fixed in DB2 UDB version 9.7 fix pack 2
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
22.02.2010
03.05.2010
03.05.2010
Problem solved at the following versions (IBM BugInfos)
9.7.7.002,
9.7.FP2
Problem solved according to the fixlist(s) of the following version(s)
9.7.0.2 FixList