suche 36x36
  • CURSOR Service Distribution
           
     

    CURSOR Service Distribution

    24x7 Always Up

    pfeil
  • Logistics and transportation
           
     

    Logistics and transportation

    24x7 Always Up

    pfeil
  • Industrial environments
           
     

    Industrial environments

    24x7 Always Up

    pfeil
  • Trade and commerce
           
     

    Trade and commerce

    24x7 Always Up

    pfeil
  • Online shopping
           
     

    Online shopping

    24x7 Always Up

    pfeil
  • We care about your databases
           
     

    We care about your databases

    24x7 Always Up

    pfeil
 

Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

  Service
  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

esa bp werden blue 1000x100

 
 
 
 

CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

esa bp werden blue 1000x100

esa bp werden blue 1000x100

 

 

  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
Latest versionsfixlist
11.1.0.7 FixList
10.5.0.9 FixList
10.1.0.6 FixList
9.8.0.5 FixList
9.7.0.11 FixList
9.5.0.10 FixList
9.1.0.12 FixList
Have problems? - contact us.
Register for free anmeldung-x26
Contact form kontakt-x26

DB2 - Problem description

Problem IT04021 Status: Closed

REDIRECT RESTORE WITH REBUILD OPTION RETURNS SUCCESS EVEN THOUGH FAILS TO
ALLOCATE SPACE FOR TEMP SPACES

product:
DB2 FOR LUW / DB2FORLUW / A10 - DB2
Problem description:
During redirect restore with rebuild option, restore fails to 
allocate space for temp spaces and fails returning SQL290N error 
in db2diag.log however, restore's return code itself to end user 
is a success. After this, the tablespaces restored are left in 
restore pending state, however it makes user to believe the 
restore was fine. 
 
These are the db2diag.log messages: 
 
2014-07-29-09.59.11.558632-240 E3096250A1407      LEVEL: Error 
(OS) 
PID     : 45154494             TID  : 21608       PROC : db2sysc 
0 
INSTANCE: db2inst1             NODE : 000 
EDUID   : 21608                EDUNAME: db2pfchr (SAMPLE) 0 
FUNCTION: DB2 UDB, oper system services, 
sqloFilePreallocationOnFSWithFastExtend, probe:70 
MESSAGE : ZRC=0x850F000C=-2062614516=SQLO_DISK "Disk full." 
         DIA8312C Disk was full. 
CALLED  : OS, -, ioctl 
OSERR   : ENOSPC (28) "No space left on device" 
DATA #1 : signed integer, 4 bytes 
0 
DATA #2 : signed integer, 4 bytes 
28 
DATA #3 : File handle, PD_TYPE_SQO_FILE_HDL, 8 bytes 
 File Handle              = 84 
 File System Block Size   = 4096 bytes 
 File System Type         = jfs2 
 File Handle Flags : 
   Require Sector Align   = No 
   DIO/CIO Mode           = Yes 
   Raw Block Device       = No 
   Reserved Handle        = No 
   Flush On Close         = Yes 
   Thread-Level Lock      = No 
   Write-through Mode     = No 
   File Not Tracked       = No 
DATA #4 : File size, 8 bytes 
1024 
DATA #5 : unsigned integer, 8 bytes 
4096 
DATA #6 : Logical page size, PD_TYPE_MEM_PAGE_SIZE, 4 bytes 
4096 
DATA #7 : unsigned integer, 8 bytes 
693107712 
DATA #8 : unsigned integer, 8 bytes 
169215 
DATA #9 : unsigned integer, 8 bytes 
1 
DATA #10: String, 105 bytes 
Search for ossError*Analysis probe point after this log entry 
for further 
self-diagnosis of this problem. 
 
2014-07-29-09.59.11.559296-240 I3097658A2745      LEVEL: Error 
(OS) 
PID     : 45154494             TID  : 21608       PROC : db2sysc 
0 
INSTANCE: db2inst1             NODE : 000 
EDUID   : 21608                EDUNAME: db2pfchr (SAMPLE) 0 
FUNCTION: DB2 Common, OSSe, ossErrorIOAnalysis, probe:100 
CALLED  : OS, -, ioctl 
OSERR   : ENOSPC (28) "No space left on device" 
DATA #1 : String, 131 bytes 
A total of 4 analysis will be performed : 
- User info 
- ulimit info 
- Target file info 
- File system 
 
Target file handle = 84 
DATA #2 : String, 194 bytes 
 Real user ID of current process       = 123932 
 Effective user ID of current process  = 123932 
 Real group ID of current process      = 13123 
 Effective group ID of current process = 13123 
DATA #3 : String, 379 bytes 
Current process limits (unit in bytes except for nofiles) : 
 mem     (S/H) = unlimited / unlimited 
 core    (S/H) = unlimited / unlimited 
 cpu     (S/H) = unlimited / unlimited 
 data    (S/H) = unlimited / unlimited 
 fsize   (S/H) = unlimited / unlimited 
 nofiles (S/H) = unlimited / unlimited 
 stack   (S/H) = unlimited / unlimited 
 rss     (S/H) = unlimited / unlimited 
DATA #4 : String, 41 bytes 
current sbrk(0) value: 0x000000011b2d3ac0 
DATA #5 : String, 266 bytes 
Target File Information : 
 Size               = 64344064 
 Link               = No 
 Reference path     = N/A 
 Type               = 0x8000 
 Permissions        = rw------- 
 UID                = 123932 
 GID                = 13123 
 Last modified time = 1406642351 
DATA #6 : String, 363 bytes 
File System Information of the target file : 
 Block size        = 4096 bytes 
 Total size        = 67108864 bytes 
 Free size         = 0 bytes 
 Total # of inodes = 2688 
 FS name           = N/A 
 Mount point       = /db2udb 
 FSID (major,minor)= 10, 21 
 FS type name      = jfs2 
 DIO/CIO mount opt = None 
 Device type       = N/A 
 FS type           = 0x6 
CALLSTCK: (Static functions may not be resolved correctly, as 
they are resolved to the nearest symbol) 
 [0] 0x0900000009DE1468 pdOSSeLoggingCallback + 0x34 
 [1] 0x090000000842CE44 oss_log__FP9OSSLogFacUiN32UlN26iPPc + 
0x1C4 
 [2] 0x090000000842D320 ossLogSysRC + 0xA0 
 [3] 0x090000000844BF4C 
ossErrorIOAnalysis__FCPC21OSSErrorAnalysisParam + 0xC8C 
 [4] 0x090000000844DFE8 ossErrorAnalysis@AF12_1 + 0x48 
 [5] 0x090000000A7B3AF4 sqloSystemErrorHandler + 0x3E4 
 [6] 0x090000000B60A604 
@78@sqloFilePreallocationOnFSWithFastExtend__FCP12SQLO_FHANDLECL 
CPL + 0x84C 
 [7] 0x090000000B609698 
@78@sqlo_file_ext_and_commit__FCP12SQLO_FHANDLECLT2 + 0x2F8 
 [8] 0x0900000009C14FEC sqloSetFileSize + 0x1F4 
 [9] 0x090000000C1600EC 
sqlbServiceAddDMSContainerRequest__FP14SQLB_pfParIoCbP12SQLB_POO 
L_CBP16SQLB_POOLCONT_CBP12SQLB_GLOBALS + 0x21C 
 
2014-07-29-09.59.11.559664-240 I3100404A462       LEVEL: Error 
PID     : 45154494             TID  : 21608       PROC : db2sysc 
0 
INSTANCE: db2inst1             NODE : 000 
EDUID   : 21608                EDUNAME: db2pfchr (SAMPLE) 0 
FUNCTION: DB2 UDB, oper system services, 
sqloFilePreallocationOnFSWithFastExtend, probe:200 
MESSAGE : ZRC=0x850F000C=-2062614516=SQLO_DISK "Disk full." 
         DIA8312C Disk was full. 
DATA #1 : Codepath, 8 bytes 
5:7:8:10:25:26 
 
2014-07-29-09.59.11.587205-240 I3100867A645       LEVEL: Severe 
PID     : 45154494             TID  : 90404       PROC : db2sysc 
0 
INSTANCE: db2inst1             NODE : 000         DB   : SAMPLE 
APPHDL  : 0-271                APPID: 
*LOCAL.db2inst1.140729135906 
AUTHID  : db2inst1 
EDUID   : 90404                EDUNAME: db2agent (SAMPLE) 0 
FUNCTION: DB2 UDB, buffer pool services, sqlbSetPoolCont, 
probe:1360 
MESSAGE : ZRC=0x850F000C=-2062614516=SQLO_DISK "Disk full." 
         DIA8312C Disk was full. 
DATA #1 : <preformatted> 
A severe error was encountered while trying to set new 
table space containers for table space DB2TSTEMPSORT4K (3) 
 
2014-07-29-09.59.11.620005-240 E3101513A598       LEVEL: Error 
PID     : 45154494             TID  : 90404       PROC : db2sysc 
0 
INSTANCE: db2inst1             NODE : 000         DB   : SAMPLE 
APPHDL  : 0-271                APPID: 
*LOCAL.db2inst1.140729135906 
AUTHID  : db2inst1 
EDUID   : 90404                EDUNAME: db2agent (SAMPLE) 0 
FUNCTION: DB2 UDB, buffer pool services, sqlbStartPoolRestore, 
probe:3 
MESSAGE : ADM6025I  The table space "DB2TSTEMPSORT4K" (ID "3") 
is in state 
         0x"2001100").  "RESTORE" is not possible.  Refer to the 
documentation 
         for SQLCODE -290. 
 
 
The output for the corresponding restore commands from command 
line look as follows: 
 
RESTORE DATABASE SAMPLE REBUILD WITH tablespace 
(SYSCATSPACE,TBSPACE1) FROM '/db2/backups/01/sample02' 
,'/db2/backups/02/sample02' ,'/db2/backups/03/sample02' 
,'/db2/backups/04/sample02' TAKEN AT 20140719210031 INTO SAMPLE 
LOGTARGET '/db2/backups/04/sample02/overflowlogs' REPLACE 
EXISTING REDIRECT 
 
SQL1277W  A redirected restore operation is being performed. 
Table space 
configuration can now be viewed and table spaces that do not use 
automatic 
storage can have their containers reconfigured. 
 
DB20000I  The RESTORE DATABASE command completed successfully. 
 
SET TABLESPACE CONTAINERS FOR 0 USING ( FILE   '<PATH>' 
1215904 ) 
 
DB20000I  The SET TABLESPACE CONTAINERS command completed 
successfully. 
 
SET TABLESPACE CONTAINERS FOR 14 USING ( FILE   '<PATH>' 
798310 , FILE   '<PATH>'               798310 , FILE   '<PATH>' 
798310 , FILE   '<PATH>'               798310 ) 
 
DB20000I  The SET TABLESPACE CONTAINERS command completed 
successfully. 
 
RESTORE DB SAMPLE CONTINUE 
 
SQL1277W  A redirected restore operation is being performed. 
Table space 
configuration can now be viewed and table spaces that do not use 
automatic 
storage can have their containers reconfigured. 
DB20000I  The RESTORE DATABASE command completed successfully.
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* All users on DB2 v101 FP4 and lower                          * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 V101 FP5                                      * 
****************************************************************
Local Fix:
As a temporary workaround, 
 
define temp tablespaces explicitly during redirect restore by 
specifying a small size.
Solution
First Fixed in DB2 V101 FP5
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
26.08.2014
16.07.2015
16.07.2015
Problem solved at the following versions (IBM BugInfos)
Problem solved according to the fixlist(s) of the following version(s)
10.1.0.5 FixList