DB2 - Problem description
Problem IT24961 | Status: Closed |
ATTEMPT TO INSTALL DB2 SERVER 10.5 64 BIT FIXPACK 9 FAILS DURINGUPGRADE WHEN DB2 V10.5 32 BIT ALREADY EXISTS ON WINDOWS | |
product: | |
DB2 FOR LUW / DB2FORLUW / B10 - DB2 | |
Problem description: | |
On Windows, if DB2 V10.5 32 bit DB2 Server package already exists on your machine and you attempt to upgrade DB2 Server products to 10.5 FP9 64 bit FixPack, the upgrade operation fails, similar error can be seen in the install log: InstallShield 14:12:10: Cleaning up temp file C:Usersdb2xyzAppDataLocalTemp2{XYZ}setup.inx Action ended 14:12:10: GSKDetectInstallDir.XXX. Return value 1. Action 14:12:10: CreateTextExtenderLvLFileCA. Action start 14:12:10: CreateTextExtenderLvLFileCA. 1: Successfully created registry entries for selected features. Action ended 14:12:10: CreateTextExtenderLvLFileCA. Return value 1. Action 14:12:10: CommonGuiSilentCA. Action start 14:12:10: CommonGuiSilentCA. Info 2769.Custom Action CommonGuiSilentCA did not close 1 MSIHANDLEs. Action ended 14:12:10: CommonGuiSilentCA. Return value 1. Action 14:12:10: ResetREINSTALLMODECA. Action start 14:12:10: ResetREINSTALLMODECA. Action ended 14:12:10: ResetREINSTALLMODECA. Return value 1. Action 14:12:10: setGenericDialogTitlePropertyCA. Action start 14:12:10: setGenericDialogTitlePropertyCA. Action ended 14:12:10: setGenericDialogTitlePropertyCA. Return value 1. Action 14:12:10: VerifyPrereqsCA. Action start 14:12:10: VerifyPrereqsCA. CustomAction VerifyPrereqsCA returned actual error code 1603 Action ended 14:12:10: VerifyPrereqsCA. Return value 3. Action 14:12:10: SetupCompleteError. Action start 14:12:10: SetupCompleteError. | |
Problem Summary: | |
**************************************************************** * USERS AFFECTED: * * ALL * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to Db2 11.1 Mod 4 Fixpack 4 or higher * **************************************************************** | |
Local Fix: | |
1. The upgrade from 32-bit to 64-bit server works for v10.5fp8. 2. The workaround is only to remove 32 bit install and perform 64 bit fresh install. Upgrade to Db2 10.5 Fix Pack 10 or higher | |
Solution | |
Workaround | |
not known / see Local fix | |
BUG-Tracking | |
forerunner : IT24274 follow-up : | |
Timestamps | |
Date - problem reported : Date - problem closed : Date - last modified : | 04.05.2018 27.11.2018 27.11.2018 |
Problem solved at the following versions (IBM BugInfos) | |
Problem solved according to the fixlist(s) of the following version(s) |