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DB2 - Problem description

Problem IT27094 Status: Closed

CMMVC6369W SVC LICENSED CAPACITY WARNING CAUSES UNMOUNT OPERATIONS WITH
DYNAMIC TARGET ALLOCATION TO ABORT

product:
FLSHCPY DB2 AGE / 5608AC6DB / 81A - DB2
Problem description:
An IBM Spectrum Protect Snapshot unmount operation with IBM SAN
Volume Controller (SVC) dynamic target allocation (SVCDTA)
fails with messages in the summary log like:
.
INFO FMM19159I Starting the rollback to an earlier state.
Nov 15, 2018 12:10:46 AM com.ibm.storage.svc.SVCTools rollback
INFO: No rollback needed.
ERROR FMM19108E The fcmadmin@xx.xx.xx.xx -x -o
PasswordAuthentication=no -o StrictHostKeyChecking=no -i
/home/oratest/.ssh/id_rsa rmfcmap -force
test_vg_LUN0_A0JNRR969F_JNRR9LP0_1_dup 2>&1 SVC CLI command ends
with the 1 return code. The following error message was
generated by the IBM SVC Storage System: CMMVC6369W The
FlashCopy storage capacity that the cluster is using is
approaching the FlashCopy storage capacity that is licensed.
ERROR FMM18013E FcmStorageDeviceException thrown, see
/home/orafp1/acs/logs/svcadapter_20181115001021532_unmount.trace
for details.

FMM9300E Additional support information: Aborting 'send'
operation. See previous error.
FMM1255E The process cannot continue. Reverting changes.
FMM1554W The agent 'acsgen V. 8.1.6.0' terminated with exit code
2.
FMM1233I Operation 'unmount' completed.
FMM6925E Function call 'unmount' failed.
FMM6504E The 'unmount' request failed.
FMM6503I Terminating 'unmount' request.
.


Customer/L2 Diagnostics:
After setting "TRACE YES" in the profile, restarting the
acs daemons, and re-creating the issue, the
svcadapter_*_umount.trace file shows messages like:

00:10:46:706 : FINE :
com.ibm.storage.fcm.gendev.functions.GenericDeviceAdapterMain :
_out : _out():
#ERROR FMM19108E The fcmadmin@xx.xx.xx.xx -x -o
PasswordAuthentication=no -o StrictHostKeyChecking=no -i
/home/orafp1/.ssh/id_rsa rmfcmap -force
test_vg_LUN0_A0JNRR969F_JNRR9LP0_1_dup 2>&1 SVC CLI command ends
with the 1 return code. The following error message was
generated by the IBM SVC Storage System: CMMVC6369W The
FlashCopy storage capacity that the cluster is using is
approaching the FlashCopy storage capacity that is licensed.
00:10:46:709 : FINE :
com.ibm.storage.fcm.gendev.functions.GenericDeviceAdapterMain :
_out : _out():

The warning CMMVC6369W received by IBM Spectrum Protect
Snapshot's SvcAdapter module from the SVC confirms that the
reason for the abort of the snapshot
operation is due to the used amount of SVC storage approaching
the licensed virtualized storage capacity for the SVC.
This is a soft warning from the SVC and the SVC can continue
FlashCopy operations until the used storage has exceeded the
licensed capacity.
IBM Spectrum Protect Snapshot should not abort the unmount
operation due CMMVC6369W.

IBM Spectrum Protect Server version Affected: IBM Spectrum
Protect Snapshot versions 8.1 and
IBM Tivoli Storage FlashCopy Manager versions 4.1


Initial Impact: Medium

Additional Keywords: tsm fcm sps CMMVC6369W FMM19108E
TS001538792 svc licensed capacity
Problem Summary:
****************************************************************
* USERS AFFECTED:                                              *
* All users of IBM Spectrum Protect Snapshot for Unix/Linux    *
* versions up to 8.1.6 on all supported platforms that are     *
* performing unmount operations with near delinquent SVC       *
* storage capacity limits.                                     *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
Local Fix:
Solution
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
27.11.2018
11.01.2019
11.01.2019
Problem solved at the following versions (IBM BugInfos)
Problem solved according to the fixlist(s) of the following version(s)