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CURSOR Service Distribution

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  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

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  • Requirements from all areas of data management. Service packages or individually agreed projects like:
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  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

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  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

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About us

the CURSOR Service Distribution

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  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

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Latest versionsfixlist
14.10.xC10 FixList
12.10.xC16.X5 FixList
11.70.xC9.XB FixList
11.50.xC9.X2 FixList
11.10.xC3.W5 FixList
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Informix - Problem description

Problem IT03863 Status: Closed

ASSERTION FAILURE SEGV IN LKDEQUE WHEN USING PDQ, COMMITTED READ LAST
COMMITTED ISOLATION AND BATCHEDREAD_INDEX SET TO 0

product:
INFORMIX SERVER / 5725A3900 / C10 - IDS 12.10
Problem description:
A query that has PDQ enabled and multiple threads, that is using 
the committed read last committed isolation level and it 
encounters a locked row doing a index scan when 
BATCHEDREAD_INDEX is set to 0 will assert fail crash the server 
with the following stack trace: 
 
afstack 
mt_ex_throw_sig 
afsig_handler 
<signal frame> 
lkdeque 
lkwait 
lkmanagex 
lkrow 
read_record_lc 
read_record 
gather_records 
rsread 
fmread 
gettupl 
scan_next 
join_next 
producer_thread 
startup 
 
 
Portions of onstat -g ses output that show pdq enabled and 
committed read last committed isolation level: 
 
tid      name     rstcb            flags    curstk   status 
242      sqlexec  66608740         ---P---  6784     sleeping 
secs: 1     - 
246      nljoin_1 66608ff8         ----R--  1717808992 running- 
247      nljoin_1 666098b0         Y------  496      cond wait 
await_MC1 - 
248      nljoin_1 6660a168         L---R--  1719364656 running- 
249      nljoin_1 6660aa20         Y------  496      cond wait 
await_MC1 - 
250      scan_2.0 6660b2d8         Y------  496      cond wait 
await_MC2 - 
251      scan_2.1 6660bb90         Y------  496      cond wait 
await_MC2 - 
 
 
sqscb info 
scb              sqscb            optofc   pdqpriority 
optcompind  directives 
670621c0         681a8028         0        40          2 
1 
 
Sess       SQL            Current            Iso Lock       SQL 
ISAM F.E. 
Id         Stmt type      Database           Lvl Mode       ERR 
ERR  Vers  Explain 
183        SELECT         clear              LC  Not Wait   0 
0    9.24  Off 
 
Lastly the value of BATCHEDREAD_INDEX from the onstat -c output: 
 
BATCHEDREAD_INDEX   0
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* 12.10 users using Last Committed and PDQ                     * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Update to IDS-12.10.xC5                                      * 
****************************************************************
Local Fix:
Solution
Problem Fixed In IDS-12.10.xC5
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
19.08.2014
16.10.2015
16.10.2015
Problem solved at the following versions (IBM BugInfos)
Problem solved according to the fixlist(s) of the following version(s)
12.10.xC5 FixList
12.10.xC5.W1 FixList