
Scout-Ultimate / 7x24 SupportStandard administration with 7x24 support for systems in high availability environments.Preventive monitoring, alerting, short response times and known direct contact persons in our support. |
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CURSOR Expert SolutionsWe have reorganized our service and support offerings for our database business and consolidated them into CURSOR Expert Solutions GmbH (XPS).We are continuing our existing offerings seamlessly through XPS while also intensifying the further development of CURSOR Admin-Scout.Our entire service portfolio will be provided through XPS in the future. As a subsidiary, we remain part of the CURSOR Software AG group in Giessen.Our contact details remain unchanged – just get in touch with us. |
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Scout-Ultimate / 7x24 SupportStandard administration with 7x24 support for systems in high availability environments.Preventive monitoring, alerting, short response times and known direct contact persons in our support. |

Scout-Admin / AdministrationAssigning CURSOR with the standard administration for your Informix database.Relief of routine tasks, controlled monitoring, bottleneck prevention, adjusted to your needs. |

Task-4 / Service RequestYour task - our solution, you benefit directly from the know-how of our Informix support staff.The service ticket for up to four hours, book here. |

Task-8 / Service RequestYour task - our solution, you benefit directly from the know-how of our Informix support staff.Book the service ticket for one man-day here. |

First-Aid / Support RequestAcute challenges or problems with your Informix Database?Benefit direct from the Informix know-how of our support employees, here you can book your First-Aid Ticket. |